AmeriCorps Program Manager

The Program Manager position is a full time, grant funded position responsible for supervision of members and sites. Each Program Director will support 10-15 full time AmeriCorps members and ensure proper reporting and documentation occurs. This is a mid-level position and will report directly to the Program Director.  

Responsibilities

Member Management and Support

·        Provide support and guidance to AmeriCorps members to ensure fidelity to the Reading Corps program model and adherence to federal AmeriCorps regulations through site visits, email and phone call communication;

·        Utilize sound human resource and inclusion practices and principles to recruit, enroll and retain member positions as detailed in the approved AmeriCorps grant;

·        Provide members with written service agreements outlining program requirements and expectations;

·        Conduct mid-term and end-of-term performance evaluations with AmeriCorps members to track progress;

·        Develop member and site supervisor handbooks and make updates to policies and procedures as needed.

Member and Site Management and Support

·        Ensure member accountability to the program expectations and requirements as outlined by the member handbook;

·        Ensure fidelity to program model and promote quality member experiences;

·        Ensure proper training and monitoring of sites;

·        Ensure regularly scheduled and unannounced site visits.

Training

·        Facilitate comprehensive member training, designed to ensure that members receive the program required trainings, and maintain appropriate documentation thereof;

·        Order, organize and prepare materials for training

The qualifications for the program manager are as follows:

Essential Qualifications

·        Excellent communication skills (written and verbal)

·        Proven ability to document programmatic activities and assist others in doing so

·        Experience in managing multiple relationships and staff/member supervision

·        Commitment to public health practices and approaches

·        Commitment to equity and inclusion