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Employee Type: FT Non-Exempt
Job Category: Education & Community Services, Regular, 40 hours per week, 12 months per year
Neighborhood House has a longstanding commitment to ensure that low income, immigrant and refugee aging and disabled members of our community age in place, receiving culturally appropriate services that enable the highest quality of life. The primary role of this position is to conduct in-home comprehensive functional assessments and arrange for in-home caregiving for elderly and disabled adult clients receiving Department of Social and Health Services (DSHS) Medicaid funded personal care and other services. The Case Manager will develop and implement care plans for clients to ensure that all of their Activities of Daily Living (cooking, cleaning, bathing, etc.) are taken care of with the assistance of an independent paid caregiver.
This is a new position, program and division within the Education & Community Service Department at Neighborhood House. The ideal candidate will have experience with navigating within a dynamic and flexible atmosphere and have experience working with aging and disabled populations.
At Neighborhood House we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity and inclusion, to join our diverse team.
- Conduct in-home functional assessments and reassessments for a case load of approximately 92 clients. Collect personal data and analyze information to include diagnosis of condition, skin condition, medications, treatment, psych/social information, and assistance with activities of daily living.
- Review eligibility for program annually and as needed.
- Evaluate client assessment data with healthcare professionals, mental health providers, nursing staff and others in the development of care plan and when change of condition occurs.
- Provide oversight of care being provided to assigned clients by phone or in-person. Conduct care plan reviews 3-4 times per year or as needed with assigned clients.
- Document all client activities and maintain confidential client records.
- Provide information, referral, and advocacy to link clients to appropriate services in a timely manner.
- Participate in clinical case reviews, trainings, and case consultations.
- Assist clients with recruiting, contracting and termination of their Individual Personal Providers (IP) and/or home care agency.
- Monitor IP and home care agency caregiver performance to ensure client is receiving care specified in care plan.
- Conduct placement (i.e., Nursing Home, Assisted Living, Adult Family Home, etc.) assessments and/or termination planning as needed for clients exiting case management services.
- Maintain work standards to ensure compliance with DSHS Quality Assurance and HIPAA expectations.
- Travel to clients’ homes in King County to conduct in-home assessments.
- Work with interpreters as needed.
- Some evening and/or weekend work may be required.
- Perform other duties as assigned.
- Bachelor’s degree in Social Work, Behavioral Science or related field plus 3 years experience working in social work or human services, with an emphasis on aging, low-income and diverse populations, OR
- Bachelor’s degree in other major with 3 years experience working in social work or human services, with an emphasis on aging, low-income and diverse populations, OR
- Associates Degree in other major with 5 years experience working in social work or human services, with an emphasis on aging, low-income and diverse populations may be considered with approval.
- Bi-lingual in Arabic with English proficiency sufficient to complete complex documentation and navigate WA State on-line databases and care planning tools.
- Experience working with elderly or disabled adults who have unstable health conditions and risk factors including multiple physical and/or mental health problems, long-term care needs, and/or drug/alcohol problems.
- Demonstrated ability to perform job duties within the context of complex Federal and State regulations and definitions and to complete extensive technical documentation.
- Knowledge of and experience in elderly/disability issues and social/health related resources that assist elderly and individuals with disabilities maintain their independence and quality of life.
- Ability to communicate effectively, both orally and in writing, with individuals from a wide range of cultural backgrounds.
- Self-starter, highly organized, dependable, have strong problem-solving skills and be able to manage multiple complex problems.
- Must be proficient in key computer applications (MS Office/Word/Excel/Access).
- Must have independent reliable transportation.
- Current First Aid Certificate (within 30 days of hire, maintain current certificate during employment).
- Current CPR Certificate (within 30 days of hire, maintain current certificate during employment).
- Sexual Harassment Training within 30 days of hire.
- Child Protective Services Training (within 90 days of employment).
- Must pass Neighborhood House’s background check requirements.
- Master's Degree in Social Work or related field and one year of professional experience.
- Experience with and knowledge of chronic health conditions affecting aging, disabled and homebound clients.
Click here for more details about our benefits program.
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
For more information
Inquiries may be directed to Human Resources at (206) 461-8430.