American Red Cross Blood Services - Western Massachusetts
The American Red Cross is strongly rooted in volunteerism, a tradition of volunteer-staff partnership exemplified in the any services the Red Cross provides.
At blood collection sites volunteers are frontline public relations ambassadors of the Red Cross. Volunteers enhance the goodwill of blood donors and help insure the experience of blood donors is positive and satisfying. The PRIMARY task of volunteers is to assist Red Cross in creating personnel, pleasant and efficient donor environment.