Customer and Artisan Relations Specialist for Ethical Brand in Guatemala

About Hiptipico:

Hiptipico ethical fashion brand is a carefully curated collection of authentic artisan-level products designed by the Mayan people and thoughtfully handcrafted in Guatemala.

Hiptipico's initiative creates a sustainable avenue for local artisans to sell their unique handmade items to a larger global market. Hiptipico strives to find the highest quality items and provide them at a reasonable price for the consumer while providing a steady income for local businesses and their families. Working directly with multiple vendors, cooperatives, and families in Guatemala, Hiptipico cultivates relationships and directly provides additional revenue into the local economy.

The Hiptipico brand fosters an environment for socially responsible consumers who are seeking an alternative to mass-produced and copied designs. Every single Hiptipico item is 100% authentic and is ethically produced.

Hiptipico honors Guatemala's indigenous culture, motivates local entrepreneurial spirits, and empowers families and communities.

www.hiptipico.com | @hiptipico

About the Team:

Alyssa founded Hiptipico in 2012 with the vision of providing dignified job opportunities to indigenous women in rural Guatemala. With the end goal of building a team of local leaders that would take the social enterprise to the next level for their own country.  We are a cross-cultural team committed to being honest, transparent, and ethical in everything we do. From our indigenous Operations Assistant Lissa to our Guatemalan Country Director Karen, we are 100% dedicated to supporting artisans in rural Guatemala.

Position: Customer and Artisan Relations Specialist

Job Description: Hiptipico is looking for a dedicated professional to be the direct link between our operations on the ground and our customers around the globe. This person’s focus is to maintain and improve current relationships with Hiptipico customers and artisan partners. A large part of this position is supervising web orders, email correspondence, customer service, travel design, and artisan relations. Other duties include basic administrative database management, financial organization, and strategy development. This person needs to have experience working with indigenous communities or artisans in Latin America.

Duration: 3 Month Trial + Minimum of 1 Year

Other than being extremely passionate, the applicant should also meet these qualifications:

• Bilingual (English/Spanish) Required
• Available Immediately
• High Energy / Positive Attitude
• Knowledge of Current Fashion Trends
• Globally Minded
• Culturally Sensitive and Aware

Skills: Trello, Shopify, Google Drive, Financial Management, Administrative Organizations

Salary: Salary Commensurate with Experience

For more information:

• Web: www.hiptipico.com/pages/employment
• FB: www.facebook.com/hiptipico
• Email: info@hiptipico.com
• IG: @hiptipico
• Founder: @alyssaya