Reports to: Senior Programme Manager (at DMI UK)
Start date: December 2018 / January 2019
Term: Full time (part time may be available for exceptional candidates, already living in Zambia). We anticipate this role running in line with the programme, currently planned to end in November 2021
Based in: Zambia (exact location TBC)
Salary: £50,000, plus housing allowance and other benefits
Deadline: 30th September 2018
Development Media International (DMI) delivers mass media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours. DMI recently completed a 5-year, £7m randomised controlled trial in West Africa which showed that 56% more children were taken for treatment for malaria, 73% more for diarrhoea and 39% more for pneumonia following exposure to our campaign. Economic modelling indicates that our approach is one of the most cost-effective ways of saving children’s lives.
DMI’s head office (DMI UK) is situated in East London, overlooking the Regent’s Canal. We have a permanent presence in Burkina Faso, Mozambique, and Tanzania and also currently operate in Mauritania, Mali, Côte d'Ivoire, Niger, and Chad. We are now expanding our operations in East and Southern Africa. We have two priorities: first, to continue to generate ground-breaking research (we are conducting another randomised control trial in Burkina Faso, this time to measure our impact on contraceptive uptake), second, to take these proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, reproductive health, nutrition and hygiene, and early childhood development.
DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, DFID, Comic Relief, the Global Innovation Fund and the Mulago Foundation.
We are an innovative and rapidly growing organisation, working at the nexus between science and creativity. Our intellectual rigour, enthusiasm and willingness to learn from both our successes and mistakes, makes us distinct. DMI is on the cutting edge of how international development should work by demonstrating that knowledge is not only a human right, but is also the key to saving lives in a cost-effective way. Our ethos is non-hierarchical: all our staff are intellectually high-powered and we have a “best idea wins” culture. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries.
DMI is ranked as one of the most cost-effective non-profit organisations in the world by GiveWell and is endorsed by the Centre for Effective Altruism, Giving What We Can, ImpactMatters and The Life You Can Save.
Find out more on our website.
DMI is looking for an Operations Manager (Zambia) to coordinate and deliver a new family planning campaign in Zambia. As part of a DfID funded consortium, DMI will play a key role in providing an integrated approach to family planning, including access to modern contraception and sexual and reproductive health, for the most underserved women and girls in marginalized populations. The campaign will be part of a larger programme in which DMI will also run similar activities in Ethiopia, Madagascar, Malawi, Mozambique, Tanzania, and Uganda. DMI’s role will primarily focus on demand creation, and will involve the production of radio and TV spots, as well as other media outputs.
Joining our friendly and dynamic team, the Operations Manager (Zambia) will be responsible for managing and coordinating the successful delivery of DMI’s activities at the national and local level in Zambia. In line with the wider programme plan they will ensure high quality outputs are adapted, produced and broadcast on time and on budget. Management of the DMI campaign coordinator (who you will need to recruit) as well as engagement with local and national level stakeholders and consortium partners will also be key parts of the role.
This is an operational position, suited to someone with experience in project management. Previous experience in global health, media production or mass media will be an advantage but is not a pre-requisite for the role.
DMI supports its international staff members with a competitive benefits package for the sector, including base salary, housing allowance, health insurance and other allowances.
More specifically, the Operations Manager (Zambia)’s role will include the following responsibilities:
- Coordinating, managing and delivering, at national and local level in Zambia, DMI’s outputs as part of a major family planning campaign in East Africa.
- Planning appropriate national level activities and tasks in line with the wider programme plan and reporting progress against agreed milestones, budgets and timelines.
- Managing national level project budgets, in line with internal procedures, including financial reporting, maintaining accurate records of expenditure and forecasting future expenditure within budgetary constraints.
- Building, negotiating and maintaining partnerships with local media providers (for example radio stations and studios) and other stakeholders as appropriate.
- Recruiting and effectively line managing a campaign coordinator (local staff).
- Liaison, at national and local level, with consortium partners.
- Communicating with, and reporting to, relevant personnel at DMI UK and other DMI offices as required.
- Other tasks as required by DMI.
Required knowledge, skills and experience
- Experience delivering complex projects or programmes, delivering a range of outputs on time and on budget, ideally with direct experience in developing countries.
- Previous experience of project level financial / budgetary management.
- Strong intellectual ability, as evidenced by a good degree or similar qualifications in a relevant field and performance at interview.
- Ability to work effectively in collaboration with partners and other stakeholders (internal and external), including those with differing agendas.
- Self-motivated, able to cope with uncertainty and with the confidence to take initiative. Resilient and good-humoured under pressure.
Desirable knowledge, skills and experience
- Language skills in Portuguese, Arabic, Swahili or other major East African language(s).
- Knowledge and experience working within media production, global health and/or mass media environments.
- Professional project/programme management qualifications (PRINCE2, MSP, APMP etc).
 DMI’s preference is to employ international staff on UK employment contracts. Consultancy agreements may be available for the successful candidate if they are not a UK citizen
Minimum Education Required