Billing Operations Manager

Job Type

Full Time




1121 14th Street Northwest
District of Columbia
United States


Arcadia Power is a hyper-growth technology company that’s bringing clean energy to everyone. We think that’s cool and investors and consumers agree -- we’ve raised over $15 million in the last 18 months and recently surpassed 100,000 members on our platform. How do we do it? By turning the old-fashioned utility world on its head. We offer consumers true choice regarding their energy source, how they pay their bill, and more. If you’re looking for a fast-paced, dynamic company that’s making waves in renewable energy, Arcadia Power is right for you. Expect a demanding and rewarding environment where everyone contributes, and we all care about doing right by the planet.

We’ve taken a novel approach to building clean energy solutions for our users and make it incredibly simple for anyone to benefit. Come help us build a product that makes clean energy a real possibility for everyone.

Cover letter required. Any submissions without a cover letter will be disregarded.


  • Manage the day to day operations of a growing billing team
  • Oversee, streamline, and scale billing processes for a growing startup
  • Plan and implement quality assurance for all processes
  • Special program/billing planning and implementation
  • Resolve escalated billing tickets with customers
  • Assist with the implementation of a new billing system
  • Assist with hiring, training, and developing billing associates


  • 3-5 years of experience working for a mid-large size billing team; management experience required
  • College degree in accounting/finance/business or related field
  • Proven ability to perform strategic planning and priority setting for a billing department
  • Experience improving process efficiencies and solving problems
  • Strong leadership skills with an ability to motivate
  • Detail oriented
  • Excellent communication skills both written and verbal, and internal personal skills
  • Excellent analytical and problem solving skills
  • Ability to manage multiple projects concurrently


  • Competitive salary
  • Great healthcare, dental, and vision benefits
  • Equity stake
  • Flexible schedule
  • 401(k)
  • Generous PTO
  • Professional development opportunities
  • Commuter benefits
  • A chance to disrupt the energy sector

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

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