Commercial Manager


Job Type

Full Time Contract

Published:

05/07/2018

Address

Callao 2970
Oficina 215
Santiago
RM
Providencia
Chile

Description

Responsibilities:


  • Help manage BE’s commercial operations, including marketing, sales, post-sales logistics and data management to ensure a positive experience for BE’s internal and external stakeholders
  • Sales
  • Pursue, coordinate and lead sales meetings with potential and existing B2C and B2B clients
  • Execute all follow-up actions needed to facilitate the purchase of a course
  • Renew the sale of courses of existing students when their current course is about to end
  • Participate in the conceptualization of new promotions and sales campaigns
  • Post-sales and logistics
  • Define and coordinate all logistics involved with courses sold to ensure a smooth start ie:) place, time, teacher.
  • Create and send out welcome letters, student blurbs, course folders
  • Manage and track book orders
  • Ensure the delivery and high response rates of customer feedback surveys.  Send thank you letters to students who repond, copying the COO and Academic Manager.


  • Marketing
  • Works closely with creative team to launch new marketing initiatives, improve upon existing materials and ensure high quality client presentations.
  • Facilitate opportunities to innovate and/or improve practices and processes and participate in other professional development ie: exit interviews


Reports directly to CEO.

Reported to by Student Accounts and Communications Manager

Works closely with Finance and Quality Control Manager and Creative team.  


Requirements:

  • Native English and Advanced Spanish (C1+)
  • Bachelor’s degree in Business, Communications, International Relations or other related field
  • At least 5 years of experience living and working in Chile
  • At least 5 years of entrepreneurial sales and logistics management  with demonstrated success
  • At least 5 years of experience working in the EFL industry in various capacities; possess firm knowledge of CEFR levels and objectives.


Level of Language Proficiency

Native English and Advanced Spanish (C1+)

Professional Level

Professional

Minimum Education Required

4-year degree

How To Apply

apply@beyond-english.org

http://beyond-english.org

Please send CV and cover letter to apply@beyond-english.org.


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