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Volunteer Opportunity

Volunteer from Home! The American Red Cross is looking for a Telerecruiter in Otsego County!

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Published 1 month ago
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Volunteer from Home!  The American Red Cross is looking for a Telerecruiter in Otsego County!

Key Responsibilities

  • Assist with scheduling donors at blood drives.
  • Call and secure appointments at the 2 week, 1 week, and 3 day prior to the blood drives
  • Ensure donors are met, questions are answered, and every donor is personally thanked
  • Ensure donors are provided with the correct follow-up information for eligibility questions or if customer service is needed.
  • Thank recent donors for coming and ask if they’d be willing to pre-sign for next drive
  • Offer great customer service by collecting communication preferences as needed
  • Maintain communication with the DRD department
  • Maintain donor confidentiality, donor data integrity and security
  • Optional Responsibilities: Data input of Donor Information for online schedule (as opposed to paper schedule)

Qualifications

  • Reliable access to resources needed to volunteer 100% virtually
  • Ability to display the utmost professionalism and communication skills
  • Ability to handle multiple customer service type of interactions
  • Extremely comfortable working with a diverse group of donors from all walks of life
  • Willingness to support the American Red Cross mission
  • Dedicated to maintaining donor confidentiality 
  • Strong ability to use phones
  • May need to use personal phone

Time Commitment

Variable, minimum 2-4 times a month. Only between hours: 10AM-8PM EST. Primarily M-F, weekends by DRD needs

Development Opportunities

Develop customer service skills that last a life time

Network and meet new people

Gain valuable leadership and customer service training and experience while providing an invaluable service to your community

Length of Appointment

1 year, renewable

Key Responsibilities

  • Assist with scheduling donors at blood drives.
  • Call and secure appointments at the 2 week, 1 week, and 3 day prior to the blood drives
  • Ensure donors are met, questions are answered, and every donor is personally thanked…

Details at a Glance

  • Schedule
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    Weekdays
  • Time Commitment
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    A few hours per month
  • Recurrence
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    Recurring
  • wheelchair icon
    Wheelchair Accessible

Location

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Remote
Work may be performed anywhere in United States
Associated Location

Work from Home Virtually

Oneonta, NY 13820, USA

How to Apply

Apply now: https://www.redcross.org/volunteer/become-a-volunteer.html#step1

If you have any issues applying, please contact me directly at kelli.quinn@redcross.org

Apply now: https://www.redcross.org/volunteer/become-a-volunteer.html#step1

If you have any issues applying, please contact me directly at kelli.quinn@redcross.org

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