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Volunteer Opportunity

Front Desk Volunteer

Posted by
YWCA Northeast Indiana
|
Fort Wayne, IN
New
|
Published 2 months ago

Under the supervision of the Office Coordinator, the Front Desk Volunteer will be responsible for supporting various administrative projects and day-to-day duties for the organization. The Front Desk Volunteer must demonstrate a commitment to serving YWCA NEIN’s clients and upholding the YWCA mission. 

This is an on-site volunteer position.

Roles & Duties:

  • Maintain screening procedures for admission to building
  • Responsible for operating a multi-line phone, maintaining guest records, and directing clients and guests to the appropriate department
  • Greet visitors and direct them to sign in/out appropriately
  • Receive mail and package deliveries on behalf of YWCA staff and clients
  • Monitoring the security cameras and front door for safety
  • Basic office organization, including maintaining the Front Desk Binder
  • Responsible for following all established policies and procedures
  • Abide by the YWCA Northeast Indiana Code of Conduct, Non-Interference Policy
  • Maintain client and staff confidentiality
  • Other duties as assigned

Skills & Qualifications:

  • Ability to learn and operate a multi-line phone
  • Basic knowledge of computer programs (i.e. Google Chrome, Microsoft Suite)
  • Ability to communicate effectively with different cultural groups
  • Ability to react calmly and professionally in an emergency situation
  • Ability to effectively work as a part of a multidisciplinary team
  • Effective active listening skills
  • Effective oral and written communication skills
  • Effective reasoning abilities and critical thinking skills
  • Ability to sit at a computer work station for extended periods of time
  • Moderate lifting and carrying (up to 30 lb)
  • Occasional high stress may be experienced in dealing with clients, staff, and volunteers

Time commitment:

  • Reception desk is open Monday-Friday 9am-5pm
  • We would like volunteers to commit to at least one 4-hour shift per week

Requirements:

  • Limited state background checks
  • Volunteer Orientation (3-4 hour commitment)
  • 1 week training with Office Coordinator

Under the supervision of the Office Coordinator, the Front Desk Volunteer will be responsible for supporting various administrative projects and day-to-day duties for the organization. The Front Desk Volunteer must demonstrate a…

Details at a Glance

  • Schedule
    Weekdays
  • Time Commitment
    A few hours per week
  • Recurrence
    Recurring

Location

On-site

Decatur Road Location

5920 Decatur Rd, Fort Wayne, IN 46816, USA

How to Apply

To apply, please fill out the form at the link provided.

To apply, please fill out the form at the link provided.

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