Case Management Assistant

JOB TITLE: Program Assistant/Case Manager

HOURS PER WEEK: 20 hours per week, Occasional evenings and weekends

REPORTS TO: EXECUTIVE DIRECTOR/SENIOR ENGAGEMENT COORDINATOR

REQUIREMENTS FOR THE POSITION:

• Bachelor’s Degree preferred and/or experience in the field of aging and the delivery of human social services.
• Bilingual language fluency preferred in English/Spanish and culturally competent for customer relations.
• Entry-level knowledge of the Aging Network and Community Resources.
• Ability to develop professional relationships with volunteers, the community at-large, and community-based organizations in Ventura County.
• Computer literate. Must master guidelines to maintain FileMaker Pro
• Ability to pass background check and valid California Drivers License.
• High level of interpersonal skills working with the elderly and adult volunteers.

JOB DUTIES:

• Provide staff support for volunteers who are participating in the organization's new program, Managing Assets for Security and Health (MASH).
• Conduct In-Home Assessments, with or without MASH volunteers, to supplement information on the needs of elderly clients and connect them to community resources according to their physical, mental, and emotional needs.
• Manage the Phone Friends program and follow up on client requests, with an eye on low-income seniors who may be facing food insecurity or homelessness, and require assistance from MASH volunteers.
• In consultation with the Senior Engagement Coordinator, provide Case Management monitoring of clients by telephone to ensure timely delivery of services provided by community organizations.
• Work closely with the Volunteer/Student Engagement Coordinators, monitoring the CareWorks system, to provide volunteer support as needed.
• Attend community affairs/events as requested for networking and senior outreach activities.
• Provide on-going monitoring/reassessment of clients/volunteer matches, frequency of services, and maintain computer database for timely program reporting.
• Support fund raising and media campaigns, representing the program as needed to CAREGIVER constituents
• Attend training/educational seminars/conferences to ensure consistency in the
• quality of service delivery to targeted populations
• Maintain social media as appropriate
• Other related duties as assigned or as requested by the Executive Director.

ABOUT OUR ORGANIZATION:

CAREGIVERS is a non-profit, 501(c)3 organization, formed in 1984, and dedicated to promoting the health, well-being, dignity, and independence of frail, homebound elders through one-on-one relationships with trusted volunteers. CAREGIVERS is committed to providing services, offering employment and volunteer opportunities to all, without discriminating on the basis of age, gender, race, religion, sexual orientation, ethnicity, national origin or disability. Our program is focused on seniors 60 years and older, with more then 63% of them 80 years and older. This underserved, low-income population of seniors cannot afford the care they need for activities of daily living, and they live in fear of not being able to do their grocery shopping or make it to their medical appointments. They live alone, are socially isolated without familial support, and living with multiple chronic conditions and disabilities. CAREGIVERS alleviates the fears and loneliness of these seniors by providing FREE, direct in-home services such as housekeeping, personal care, transportation for shopping and medical appointments, and most importantly, companionship. We serve more then 500 elders throughout Ventura County, which includes the cities of Santa Paula, Oxnard, Ventura, Fillmore, Pt. Hueneme, and Camarillo. By providing our screened and trained volunteers, CAREGIVERS is able to help our advanced aged and infirm to "age in place" in the security of their own homes, avoiding premature placement into care facilities and institutions. For more information, visit our website at www.vccaregivers.org

Please send a resume with cover letter.

Part-time

Schedule:

• 4 hour shift
• Monday to Friday