Ikigai Initiative (CrowdDoing) - Human Resources (HR) Volunteer Role

Human Resources (HR) / People Operations Volunteer – Ikigai Initiative (CrowdDoing)

Role Type:

Virtual Volunteer (Unpaid)

🌍 Role Purpose

This role lives at the heart of the Ikigai initiative:

• What you love: Supporting people, building connections, fostering belonging
• What you are good at: Communication, empathy, coordination, organization
• What the world needs: More human-centered systems that help people contribute meaningfully
• What you grow through: Enabling others to find their place and purpose

As an HR / People Operations Volunteer, you will help ensure that volunteers are not just recruited—but welcomed, guided, and meaningfully integrated into the Ikigai ecosystem.

🚀 Role Vision (Aspirational Impact)

You are helping build a volunteer environment where:

• Every volunteer feels seen, supported, and valued
• Communication is clear, consistent, and human-centered
• Teams receive the right people at the right time
• Onboarding becomes a smooth and engaging experience
• The system grows through strong people coordination

A future moment this role contributes to:

A volunteer who once felt uncertain becomes fully engaged and contributing—because of the connection and support you helped create.

🧩 Key Responsibilities

🔹 Volunteer Engagement & Communication

• Respond to candidates and volunteers
• Follow up with interested participants
• Send onboarding and orientation communications
• Maintain engagement throughout the recruitment journey

🔹 Support Recruitment Operations

• Help identify candidates for open roles
• Support outreach and recruitment efforts
• Coordinate with Recruitment and Operations volunteers
• Help connect individuals to aligned opportunities

🔹 Onboarding Support

• Send orientation invitations
• Support onboarding communication
• Track onboarding progress
• Help close the onboarding loop and ensure activation

🔹 Volunteer Coordination

• Support:
  • Matching volunteers to team needs
  • Volunteer allocation across teams
  • Cross-team collaboration
  • “Swarming” for urgent needs

🔹 Google Group and Community Support

• Maintain Google Groups and communication channels
• Add volunteers to appropriate groups
• Support visibility and engagement
• Help maintain accurate participation records

🔹 Requirement and Capacity Tracking

• Track:
  • Team staffing needs
  • Skill gaps
  • Recruitment priorities
  • Active vs. inactive volunteers

👉 Helping ensure alignment between people and real needs

🔹 People Operations Support

• Assist with:
  • Volunteer follow-ups
  • Engagement tracking
  • Retention support
  • Communication organization

🔹 Process Improvement

• Identify:
  • Communication bottlenecks
  • Onboarding inefficiencies
  • Volunteer drop-off points
  • Coordination gaps
• Suggest improvements to create smoother, more human-centered workflows

🧠 Skills and Strengths

Core Strengths

• Strong interpersonal communication
• Empathy and active listening
• Organization and coordination skills
• Attention to detail
• Consistent follow-up mindset

Preferred Skills

• Experience in HR, recruitment, or people operations
• Volunteer coordination experience
• Familiarity with Google Workspace
• Basic tracking and spreadsheet skills

🌱 Qualifications (Flexible)

• Interest in people operations and volunteer engagement
• Comfortable communicating with diverse teams
• Interest in purpose-driven and social impact work
• Ability to support operational and coordination tasks

🌟 What You Will Gain

• Hands-on experience in People Operations within a global initiative
• Exposure to recruitment, onboarding, and engagement systems
• Experience supporting volunteer journeys and retention
• Development of communication, coordination, and organizational skills
• Insight into scaling human-centered social impact initiatives

💡 “Hells Yeah” Moments

• Helping a volunteer feel truly welcomed and included
• Seeing someone move from uncertainty to active contribution
• Improving a fragmented onboarding experience
• Creating stronger connections across teams
• Supporting a more human, organized, and thriving community

🔄 Role Evolution (Function Stacking)

This role may evolve into:

• People Operations Coordinator
• Volunteer Engagement Lead
• Recruitment Coordinator
• Community Operations Support

You may shape this role toward:

• 👥 Deep people engagement
• ⚙️ Operational coordination
• 🌐 Community building

⏱️ Estimated Commitment

~5–10 hours per week

Flexible and collaborative