Dementia Support Volunteer Office Administrator

Aim of volunteering role:

To be part of the volunteer team that enables and empowers people affected by dementia to socialise and live well. You will help to ensure people living with dementia are not isolated and able to reach their potential.

Tasks: To assist the Dementia Support team with administration

Activities:

1. Answer calls and take messages for the team
2. Photo copying
3. Scanning and saving documents on CRM system
4. Inputting and processing data
5. Preparing postal packs
6. Printing and posting letters
7. Welfare calls to the people we support
8. Call the group lists and check attendance

Time: Ideally a minimum of 3 hours per week on a regular basis

Place of work: Safeharbour Wellbeing Centre

Role manager: Maria Cronin, Volunteer Coordinator

Alzheimer’s and Dementia Support Services 01474533990, 07999128441

maria.cronin@alz-dem.org

Skills required:

1. An interest in the diverse needs of people affected by dementia
2. A good communicator, a sense of humour, flexibility and a team player
3. Computer and telephone skills
4. A commitment to confidentiality
5. An understanding of professional boundaries, safeguarding and health and safety
6. Reliability and good time keeping

Benefits offered:

1. Induction programme, skills training and practical experience
2. Additional optional ‘in house’ training
3. Ongoing support
4. Expenses paid
5. Full insurance cover
6. Volunteer recognition events
7. Practical office experience

References:

Two reference required.

Volunteers will also be required to undergo a criminal records check with the Disclosure

and Barring Service.