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Volunteer Opportunity

Crisis Line Volunteer at the Distress Centre

Posted by
Distress Centre Calgary
|
Calgary, AB, Canada
New
|
Published 3 months ago
  • Providing immediate and confidential crisis phone support using agency procedures and policies, Robert’s Model of Crisis Intervention, and in consultation with the Contact Centre Coordinators.
  • Providing information and referrals to Distress Centre programs and community organizations.
  • Addressing risk factors include, but are not limited to, suicide, child safety, self-harm, and domestic violence.
  • Final decisions regarding these risk factors are not placed on the volunteers as staff will be making these decisions. However, it is the volunteer’s duty to notify a member of the Distress Centre staff when there is a person who is at risk according to Distress Centre policies.
  • Handling multiple contacts to ensure individuals are safe and that everyone is heard.
  • Documenting all contacts per Distress Centre procedures.
  • Volunteers are required to answer calls from a variety of our partnership lines such as Canadian Suicide Prevention Service (CSPS)*, Mobile Response Team, SeniorConnect, and more.
  • *CSPS is a nationally available, regionally delivered 24/7 suicide intervention service. The purpose is to decrease service gaps nationwide to anyone thinking about, or affected by, suicide. Distress Centre Calgary is one of the pilot sites on this Canada-wide initiative.
  • Providing immediate and confidential crisis phone support using agency procedures and policies, Robert’s Model of Crisis Intervention, and in consultation with the Contact Centre Coordinators.
  • Providing information and referrals to…

Details at a Glance

  • Schedule
    Weekdays
  • Time Commitment
    A few hours per week
  • Recurrence
    Recurring
  • Wheelchair Accessible

Location

Temporarily Remote
Work must be performed in or near Calgary, AB, Canada
Associated Location

Distress Centre Calgary

500 8 St SW, Calgary, AB T2P 3E5, Canada
suite 500

How to Apply

After you submit your volunteer application online, please ensure that your two references have submitted their reference forms, as they need to be received for your application to be considered complete. The link for the references is in the application form online for you to share with your references.

Important information is that Volunteering at Distress Centre is available on weekdays and weekends.

After you submit your volunteer application online, please ensure that your two references have submitted their reference forms, as they need to be received for your application…

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