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Help those affected by wildfires as a Disaster Service Associate!

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Published 19 days ago

The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Shelter Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter. 

 

Key Responsibilities:  

  • May include providing support to one or more of the following areas within the shelter:  
  • reception 
  • registration 
  • dormitory 
  • feeding 
  • information 
  • supply 
  • Provide excellent customer service to clients 
  • Complete the required virtual self-paced training (3.5 hours of training total) 

Qualifications:  

  • Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event. 
  • Ability to work in a continuously changing environment in which work priorities may change frequently. 
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.  
  • Comfortable working in a team environment as a frontline worker under the direction of a Supervisor 
  • Ability to lift / carry 20 lbs. multiple times per shift.  
  • Ability to stand and/or sit for two-hour periods and walk for two miles during a shift. 
  • Ability to walk on uneven terrain. 
  • Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.  
  • Ability to climb two or more flights of stairs.  
  • Ability to speak clearly on phone and in person.  
  • Ability to work for long periods on computer and/or reading small print and/or writing.  
  • Valid Driver’s License (required for Divisional and National Deployments) 
  • Minimum 18 years of age 
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long) 
  • Willing to complete 3.5 hours of virtual self-paced training required for position 
  • Ability to read, write, and follow verbal and written instructions in English 

Time Commitment: 

  • Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days. 
  • Beyond region: Minimum of 14 days working 8- or 12-hour shifts 

Training Requirements: 

See the Disaster Responder Training Requirements document for current training requirements for Shelter Service Associate (MC/SH/SA). 

The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and…

Details at a Glance

  • Time Commitment
    A few hours per week
  • Recurrence
    Recurring

Location

On-site
Santa Barbara, CA, USA

How to Apply

Find out more at www.redcross.org/volunteertoday or email jennifer.samaritan@redcross.org 

Ready to Make a Difference? Here's How to Get Started! 

  1. Go to redcross.org/volunteertoday to complete our online application. It takes less than 10 minutes! 
  2. A member of our team will get in touch. Taking the time for a personal conversation enables us to match you with a role that will be both meaningful and enjoyable. 
  3. We’ll provide all necessary training to ensure you can be successful in your volunteer role. 

Find out more at www.redcross.org/volunteertoday or email jennifer.samaritan@redcross.org 

Ready to Make a Difference? Here's How to Get Started! 

  1. Go to redcross.org/volunteertoday to…

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