Volunteer Opportunity

Adoption Counselor (application screener for dogs and cats)

Posted by
Published 2 months ago
Adoption Counselor (application screener for dogs and cats)

Description:  Adoption counselors do the fantastically rewarding work of connecting our animals to loving guardians. This position requires a high level of consistency and professionalism, as you are entrusted with the ultimate responsibility - deciding if an adopter is well suited to care for our animals. 

  • Reports To: Foster and Adoption Manager.
  • Location of Work:  Remote.
  • Schedule: Typically Weekdays/hours vary based on the number of animals in care and the availability of your peers.
  • Time Commitment:  Approximately 5-10 hours per/wk. We request a minimum of 3 months in this role.


Core Responsibilities:

  1. Adoption Process:
  • Review applications, interview prospective adopters, and assess their suitability as a match.
  • Reach out to screened applicants within 24 hours of receiving the application.
  • Gather information about each pet’s personality, activity, needs, and medical clearance.
  • Counsel potential adopters on our expectations, an animal’s behavior, and its specific needs.
  • Make suggestions for an appropriate match, based on the unique needs of that pet.
  • If you determine a given applicant is excellent, but not a match for the particular animal they applied for, attempt to transition them into our People Focused Adoption program. 
  • Verify the applicant’s veterinarian references and the residential pet policy of the applicant
  • If necessary, work with the Foster parent and the applicant to schedule a meet & greet.
  • Finalize the adoption process via our database system.
  • Consistently maintain accurate data in the ShelterLuv adoption database.

2) Communication

  • Work closely with the Adoption and Foster Manager, Application Coordinator, and peers.
  • Respond to all emails, FB posts, and Slack messages in a timely and professional manner.
  • Inform the foster and the applicant of how the adoption finalization process works
  • Evaluate the adoption process and make suggestions for improvements.

Qualifications: Are you?

  • A positive and professional teammate?
  • An animal lover, committed to saving the lives of animals in need?
  • An equally good people-person?
  • Willing to learn about animal behavior and a variety of situations an adopter may encounter?
  • An excellent communicator?
  • Cool under pressure, able to calmly navigate high pressure situations?
  • Able to engage in discussions with others about commitments.
  • Extremely organized?
  • Willing to gain a deep understanding of the adoption process?
  • We prefer that you foster and/or adopt with our rescue.
  • Willing to maintain open, honest, and frequent communications. 
  • Familiar with Google Sheets, Slack, and/or other administrative and data entry systems? 
  • Have access to a phone, computer, and internet access?


If this sounds like you, please help Louie’s Legacy achieve our Vision to help rescue more animals, more efficiently, by working in a positive, professional and collaborative way with our community.



Important note - All  Louie’s Legacy volunteers with access to internal communications, financial information, or personally identifying information must also: 

  • be over 18 years old. 
  • Commit to demonstrating the values outlined in our Organizational Cultural Agreement. 
  • Sign a Non-Disclosure Agreement in order to maintain a safe and responsible relationship with our volunteers, donors, fosters, and adopters.

Description:  Adoption counselors do the fantastically rewarding work of connecting our animals to loving guardians. This position requires a high level of consistency and professionalism, as you are entrusted with the ultimate…

Details at a Glance

  • Schedule
  • Time Commitment
    A few hours per week
  • Recurrence


Work may be performed anywhere in United States
Associated Location
Cincinnati, OH, USA

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