Office Support Volunteer Opportunity

Volunteering Purpose:

• Volunteering with Optage Meals office is a great opportunity to assist in the process of being able to deliver healthy, nutritious meals to the homes of seniors and adults with disabilities throughout the Twin Cities Metro area.

Benefit to Clients:

• Receive healthy nutritious meals
• Continued and/or increased ability to be healthy, independent, and remain in own home
• Receive additional individualized attention with conversations/check in’s

Essential Duties:

• Organize menus, assemble routes
• Check voicemails
• Call Title III clients to conduct NAPIS reassessment for program renewal
• Report to Office Staff or Volunteer Coordinator any client concerns
• Maintain respectful relationship with clients, staff and volunteers
• Maintain confidentiality of client records and personal information
• Other duties as assigned
• Contact Volunteer Coordinator in a timely manner if have unexpected changes to volunteer schedule
• Provide own transportation

Minimum Qualifications:

• Outgoing, caring cheerful attitude
• High attention to detail and organized
• Comfortable asking questions and engaging in conversation
• Enjoy working with a diverse population and helping people
• Ability to provide positive customer service
• Reliable
• Must be a team player, able to communicate in a timely manner any questions or concerns
• Must pass a background check
• Complete online training modules

Time Commitment/Hours:

• 2 or more hours a week
• 2 or more hours every other week
• 2 or more hours one time per month

Benefits to Volunteer:

• Self-fulfillment through helping others
• Knowing you make a difference in the process that it takes for meals to be delivered to seniors and adults with disabilities
• Consistent recognition, being appreciated
• Flexible schedule M-F
• Service learning hours
• Lunch is provided while volunteering if present during the lunch hour

Reports To:

• Optage Meals Volunteer Coordinator

Training and/or Support Provided:

• General volunteer orientation
• Annual volunteer training
• Office tasks training

Location:

• Roseville, MN. This is not a remote opportunity.