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Volunteer Opportunity

Volunteer Screening Team Member

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Published 28 days ago
Volunteer Screening Team Member

Be the Person to Welcome New Volunteers to the American Red Cross!!

 

Volunteer Screeners are often a potential volunteer’s first welcome to the American Red Cross.  It is important the screener provides perspective volunteers with an excellent customer service! Volunteer screeners gather relevant information about a perspective volunteer’s interest and skills through active listening and by asking engaging questions.  Allow them to assess which positions are best suited for the candidate.


Responsibilities:

  • Schedules and conducts volunteer screenings
  • Studies and learns volunteer position descriptions
  • Prepares for each screening interview
  • Provides candidates with information about intake, referral and placement process
  • Matches volunteers to positions
  • Updates Volunteer Connections with candidate information
  • Makes referrals
  • Represent the American Red Cross in a professional manner at all times


Qualifications:

  • Broad understanding of the American Red Cross (training provided)
  • Enthusiastic about Red Cross programs
  • Ability to work with computer database
  • Excellent oral communication skills – ability to express ideas and facts clearly
  • Comfortable making phone calls to potential volunteers
  • Willingness and ability to learn and use Red Cross technology and reporting platforms
  • Must have reliable access to a computer, phone and internet access
  • Active listening skills
  • Previous experience with customer service (a plus)
  • HR experience (a plus)


Training is provided to the screeners at no cost. The Red Cross asks that screeners provide 4-8 hours of service a week.

 

Questions? Please contact Rebecca Dungee, Volunteer Recruitment Specialist at rebecca.dungee@redcross.org.

Be the Person to Welcome New Volunteers to the American Red Cross!!

 

Volunteer Screeners are often a potential volunteer’s first welcome to the American Red Cross.  It is important the screener provides perspective volunteers with an…

Details at a Glance

  • Time Commitment
    A few hours per week
  • Recurrence
    Recurring
  • Training Provided
  • International Volunteers Welcome
  • Wheelchair Accessible

Location

On-site

American Red Cross, Central & Southern Ohio Region

Logan, OH 43138, USA

How to Apply

If interested you can apply by visiting, www.redcross.org/volunteer, scroll down the page, and clicking on the blue "Apply Now" words. Just follow the directions from there to complete the application and background check. Be sure to have a photo ID handy (driver's license, passport, visa, state issued ID), you will be asked to upload a picture of it for identification purposes. After your application and background check process, a member of our volunteer screening team will reach out to you via phone/text/email - please be sure to respond! 

If interested you can apply by visiting, www.redcross.org/volunteer, scroll down the page, and clicking on the blue "Apply Now" words. Just follow the directions from there to complete…

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