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Volunteer Opportunity

Blood Drive Volunteer Alexander County

Posted by
American Red Cross Greater Carolinas Region
|
Township of Taylorsville, NC

American Red Cross Greater Carolinas Region


New
|
Published 3 months ago

Recurring
A few hours per month

Key Responsibilities

•       Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process

•       Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access.

•       Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable.

•       Direct donor to next step of donation or options for future donations if deferred.

•       Model excellent customer service behaviors.

•       Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.

•       Learn and share the Red Cross story, including the mission, vision, and values

•       Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.

•       Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested

•       Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact

•       Responsible to inform donors of current and upcoming donation promotions

•       May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed


Time Commitment

• Variable; preferred commitment: 1+ shift/month, average shift is 5-6 hours


Qualifications

•       Ability to display the utmost professionalism and communication skills 

•       Extremely comfortable working with people from diverse communities and backgrounds 

•       Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App. 

•       Ability to explain/teach technology to donors and fellow volunteers 

•       Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture 


NOTE: May be required to meet 18 or over age requirements to take temperatures, but not the other Donor Ambassador tasks 


Training

·       Onboarding with the American Red Cross Biomedical Dept

·       Online Blood Drive Volunteer Training in EDGE

Key Responsibilities

•       Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process

•       Manage donor flow at temp taking station to ensure only donors passing temp…

Details at a glance

  • On-site Location
  • Wheelchair Accessible

Location

Red Cross

Township of Taylorsville, NC

How to Apply

Apply online. For questions, please contact Kasey Marshall at kasey.marshall@redcross.org , or by telephone at 336-646-4047.

Apply online. For questions, please contact Kasey Marshall at kasey.marshall@redcross.org , or by telephone at 336-646-4047.

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