Search

Volunteer Opportunity

IT Assistant

Posted by
Maryland Science Center
|
Baltimore, MD
New
|
Published 1 month ago

IT Assistant

Assists in general IT support for offices, ticket desk & exhibits when needed. Troubleshooting computer (desktop/laptop/tablet) hardware/software, printer, networking, & phone problems. Carrying out projects as assigned. May work at times as help desk, answering calls and e-mails regarding computer, phone, printer & network issues or requests.

Duties:

  • Configuring hardware and software
  • Setting up peripherals such as printers
  • Repairing & installing equipment
  • Providing support for end-users
  • Assist in various IT tasks and interdepartmental projects

Required Skills:

  • Ability to troubleshoot common hardware/software issues
  • Ability to follow instructions and work autonomously, but also able to recognize limitations and communicate need for assistance or further explanation
  • Ability to quickly gain new skills and knowledge when faced with new challenges
  • Willingness to research
  • Proficient in Microsoft Windows domain environment & Office Products
  • Attention to detail
  • Excellent verbal and written communication skills

Training:

  • Specific project guidelines provided by IS Manager, but previous experience and/or formal training in (Windows, Mac, MS Office, AD, DNS, Networking, Computer hardware & software basics) is beneficial


Schedule:

Shifts available Monday-Friday, 9 AM-5 PM. Days & number of hours are flexible, based on volunteer’s availability.


Minimum Commitment:

 One 4-hour shift per week, for a minimum of three months. A willingness to volunteer for additional hours is always welcome!

IT Assistant

Assists in general IT support for offices, ticket desk & exhibits when needed. Troubleshooting computer (desktop/laptop/tablet) hardware/software, printer, networking, & phone problems. Carrying out projects as…

Details at a Glance

  • Schedule
    Weekdays
  • Time Commitment
    A few hours per week
  • Recurrence
    Recurring

Location

On-site

Maryland Science Center

601 Light Street, Baltimore, MD 21230-3812, United States

How to Apply

Fill out Adult Volunteer Application available on our website. Please email completed applications to volunteers@mdsci.org.

Fill out Adult Volunteer Application available on our website. Please email completed applications to volunteers@mdsci.org.

Join Idealist

Sign up today to save your favorite volunteer opportunities and get email alerts when new ones are posted.