Hospitality Team Volunteer

Published

11/07/2018

Start Date

12/10/2018

Time Commitment

A few hours per week

Duration

Long-Term (6 months-1 year)

Address

Lions Eye Bank of Wisconsin
5003 Tradewinds Park
Madison
WI
53718
United States

Description

Lions Eye Bank of Wisconsin is in search of local community members to join our volunteer team!


We are looking for multiple people to help fill the role of a hospitality team member for our new facility, located at 5003 Tradewinds Parway, Madison, WI 53718. We anticipate heavy traffic of community partners, Lions clubs members, nonprofit organizations, donor families, transplant recipients and health care professionals. We are looking for friendly, productive people to help our nonprofit organization meet the needs of our community and our new facility.


We are looking for 2 shifts per day and can accommodate with your schedule. Ideally:

9:30am-12:30pm

12:30pm-3:30pm



Daily Tasks

  • Greet all guests who arrive at the LEBW enthusiastically and warmly
  • Have guest’s sign in and out when they arrive and leave
  • Offer waiting guests a refreshments
  • Escort quests throughout the building as needed
  • Answer telephones cheerfully and direct calls appropriately
  • Bring in the daily mail from the mailbox


Help as needed:

  •  Assist in set up and clean up for meetings
  • Assist with set up and clean up for in-house events
  •  Conduct building tours
  •  Assist with break room upkeep\
  • Assist with light clerical work (envelop stuffing, etc.)
  •  Assist with Marketing/Community promotional item inventory
  • Assist with Marketing/Community promotional item check out


Requirements:

  •  Punctual, reliable and committed to service
  • Excellent customer service skills
  • Treats donor family visitors with sensitivity and compassion
  • Remains calm and polite
  • Respects confidentiality and follows HIPAA regulation when handling confidential information 
  • Potentially manages multiple demands at once
  •  Proactively assesses visitor needs and responds with hospitality and kindness
  •  Business Casual Attire 

Benefits

  • Training Provided

Benefits

  • Groups
  • Families
  • International Volunteers

How To Apply

smohr@lebw.org
https://lebw.org/volunteer/

For more information contact the Community Outreach Manager, Stacey Mohr, at smohr@lebw.org or (608) 233-2354 ext. 212. Please follow our Facebook, Twitter, and LinkedIn pages for updates on volunteer opportunities!


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