Patient Coordinator, Apply ASAP

Published

07/31/2018

Start Date

01/01/2019

End Date

02/01/2020

Time Commitment

Full time (30+ hrs/wk)

Duration

Long-Term (6 months-1 year)

Address

KM 36 Carretera a Olancho
Tegucigalpa
FM

Honduras

Description

Mission: Nuestros Pequeños Hermanos, inspired by Christian values, nurtures orphaned and vulnerable children in a loving, stable, secure family environment. We keep brothers and sisters together and provide a quality education, healthcare, and spiritual formation. We model our values through serving the communities in which we live.


Vision: A world without poverty where all children develop their unique potential, becoming productive members of society serving their community.


Overview

The Holy Family Surgery Center is an ambulatory surgical center funded through One World Surgery (www.oneworldsurgery.org) and located on the grounds of NPH Honduras. The surgery center has a full-time Honduran staff that performs surgeries year round. Teams of approximately 60 people from the US also routinely visit the surgery center for week-long medical missions. During medical missions, clinical and nonclinical participants come together to perform over 60 life-changing surgeries for Hondurans who would otherwise go without treatment.


The Patient Coordinator is responsible for coordinating the care of Holy Family Surgery Center patients in coordination with the permanent and visiting physicians for both ongoing clinic and surgery days as well as during all medical missions (18 medical missions scheduled for 2019, with more possible). They will also assist with other general tasks to prepare the center for medical missions as well as administrative tasks such as the inventory and purchasing of medicines and supplies.


The typical work hours are from 7:30 am – 4:00 pm, but early morning and evening hours will be required during medical missions. The Coordinator should expect to work 50-60 hour weeks and possibly more during a medical mission.


Supervisor and Department

  • Supervisor: Holy Family Surgery Center Administrative Director
  • Department: Holy Family Surgery Center


Key Responsibilities

  • Coordinate the care of all Surgery Center patients by, fielding calls and requests for appointments, maintaining an organized waitlist and database of patient information, scheduling patients for clinic and surgery appointments, responding to patients’ concerns, and being aware of and scheduling necessary follow-up care
  • Manage patient flow on clinic and surgery days as well as during brigades
  • Assist periodically during clinic and surgery days by helping prepare and clean the clinic and ORs, as well as surgical instruments
  • Complete all tasks necessary to prepare the Surgery Center for visiting medical brigades via coordination with all the departments on the ranch, the doctors in the United States, and agencies in Honduras
  • Act as a key liaison during brigades by responding to the questions of brigade participants
  • Assist when necessary with the inventory and purchase of medicines and supplies, as well as with monitoring equipment and facilities maintenance
  • Help with or lead other projects and activities at Holy Family Surgery Center when necessary


Knowledge, skills, experience and abilities

  • Spanish Language Skills
  • Bachelor’s degree in any health-related field (premed, biology, chemistry, public health, etc.)
  • Medical experience (volunteering in a hospital, shadowing a physician, or preferably time spent in a surgery center or operation room)
  • Organizational and time-management skills to plan and maintain patient schedule, as well as documentation and reports
  • Ability to work collaboratively in a team, but also take initiative and work independently
  • Microsoft Office literate
  • Organized and willing to take initiative to start and maintain new programs


This is a long-term volunteer position. We are looking for someone from January 2019 to February 2020 (13 months).


This position also includes participation in the volunteer program at NPH Honduras. Volunteers live together in a multicultural, multinational community. Volunteers spends time each evening and every other weekend with a section (or “household”) of children. Volunteers and the Volunteer Coordinator together decide during orientation which section is the best fit.


As a long term volunteer, NPH will provide housing, medical care, and a modest stipend. NPH USA will provide pre-service preparation and provide medical insurance. The volunteer is expected to pay for his/her transportation to and from Honduras. Local staff meet all volunteers at the airport.


Values

NPH is guided by the following core values:

  • Love & Security: manifested in the safety and stability of the family and realized by profound personal engagement in preparation for meaningful life and gainful employment.
  • Responsibility: learning to be responsible and to respond to the needs of others, both individually and collectively.
  • Sharing: developing kindness, empathy and care for others, through what we say and do.
  • Work: learning to contribute to one’s family and community on the path to independence.
  • Faith & Service: putting Christian values into action.

Benefits

  • Stipend Provided
  • Training Provided
  • Housing Available
  • Language/Cultural Support Available

Benefits

  • International Volunteers

How To Apply

kate.c@oneworldsurgery.org
http://www.nph.org

Vist the NPH website (www.nph.org) and submit a volunteer application via our online system. Email Kate Clitheroe with any questions (kate.c@oneworldsurgery.org).


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