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Volunteer Opportunity

Volunteer Screener

Posted by

American Red Cross, South and Central Ohio


New
|
Published 5 months ago

Recurring
A few hours per week

Volunteer Screener

Help make a difference in your community without ever leaving home!

Volunteer Screeners are a person’s first welcome to the American Red Cross.  It is important that they provide the perspective volunteers with an excellent experience! The Volunteer Screener gathers relevant information about a perspective volunteer while assessing which positions are suited to the candidate’s skill sets and interests.


Responsibilities include:

  • Schedules and conducts volunteer screenings over the phone with prospective volunteers
  • Studies and learns each volunteer position description
  • Prepares for each screening interview
  • Asks identifying questions during the interview, appropriate to the volunteer position requested
  • Provides candidates with information about intake, referral and placement process
  • Matches potential volunteers to positions for which they are best suited, based on skills, interest and availability
  • Updates Volunteer Connections (our online volunteer management system) with candidate information and makes referrals as required


Qualifications include:

  • Broad understanding of the American Red Cross (training provided)
  • Enthusiastic about Red Cross programs
  • Ability to work with computer database (training provided)
  • Excellent oral communication skills – ability to express ideas and facts clearly
  • Comfortable making phone calls to potential volunteers
  • Previous experience with customer service is a plus
  • HR experience (a plus)


Training is provided to the screeners at no cost. The Red Cross asks that screeners provide 8 hours of service a week.


If interested you can apply by visiting, https://www.redcross.org/volunteer, scrolling down the page and clicking on the blue “Apply Now” words. Just follow the directions from there to complete the application and background check.


For question please contact Rebecca Dungee, Volunteer Recruitment Specialist at rebecca.dungee@redcross.org or at 614-395-3924.

Help make a difference in your community without ever leaving home!

Volunteer Screeners are a person’s first welcome to the American Red Cross.  It is important that they provide the perspective volunteers with an excellent experience! The…

Details at a glance

  • Virtual Opportunity
  • Wheelchair Accessible

Location

American Red Cross, Ohio Buckeye Region

995 East Broad Street, Columbus, OH 43205

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