Health and Medical Advocacy Associate - International Rescue Committee - AmeriCorps



Start Date


End Date


Time Commitment

Full time (30+ hrs/wk)


Long-Term (6 months-1 year)


United States


International Rescue Committee

Health and Medical Advocacy Associate

1700 Hour Position

Approximately 40 hours/week

Service Location: Tucson, AZ

Service Dates: September 1, 2018 – August 31, 2019






Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization which offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The mission of the IRC is to provide essential resettlement services including access to basic necessities, education, employment, social services and advocacy, to assist refugees in rebuilding their lives and reuniting families. The IRC in Tucson is the largest refugee resettlement agency in Pima County and offers a range of services, including cultural orientation, job readiness training, financial literacy, medical and behavioral health assistance, nutrition education, and naturalization application assistance.


The goal of this project is to ensure that refugees receive culturally and linguistically appropriate services addressing their healthcare needs. Refugees often put off medical care until they arrive in the United States, believing that their chronic medical conditions will be addressed immediately, only to find that they face seemingly insurmountable barriers to effective care. To help address these barriers, the Health and Medical Advocacy Associate AmeriCorps State member will assist the IRC in providing refugees immediate guidance and one on one assistance in connecting with the U.S. health care system direct service providers. They will also provide education regarding navigation of the health care system and clear models of self-reliance and self-advocacy, which they can emulate.




A.  Training and support: The AmeriCorps member will undergo training to gain an understanding of the services provided by IRC’s Medical Case Management team and the different needs of refugee clients. They will also observe the IRC Medical Case Manager to learn best practices.

B.  Facilitate medical appointments: The AmeriCorps member will communicate between health care providers and clients to ensure that appointments are scheduled accordingly and secure interpreters for intake appointments with non-English speaking clients. They will also assist clients with transportation for appointments and services as necessary and reinforce clients’ understanding of treatment instructions, medical service plan, and follow-up care.

C.  Service promotion and advocacy: The AmeriCorps member will participate in outreach activities to local service providers and assist with Refugee 101 trainings. They will also serve as patient advocate, accompany clients to medical appointments, report follow-up and referrals from providers and record all activity as directed. In addition, the member will provide training to clients regarding pharmacy services and understanding how to access prescription and over-the-counter medications. They will also work closely with the Medical Case Manager to assist clients to find health resources which best meet their needs including implementing action plans tailored specifically to the health needs of individual clients.



III.  Requirements and Benefits

A.  Education, Skills and Abilities

Minimum qualifications:

o  Age 17 or older

o  Pursuing a degree in a health-related field, or at least 1-year related experience

o  Demonstrated ability to work effectively with people from other cultural backgrounds.

o  Understanding and ability to maintain strict confidentiality regarding client information.

o  Strong organizational skills and attention to detail

o  Strong computer skills including Word, Excel, PowerPoint, and Google Apps

o  Strong written and verbal communication skills

o  Demonstrated ability to work independently and in a team setting in a consistent, energetic, and positive manner

o  Effective problem-solving skills

o  Ability to understand the "big picture" while completing detail-oriented tasks

o  Friendly and effective interpersonal skills

o  Healthy sense of humor

o  Driver’s license, personal vehicle, auto insurance, and clean driving record


AmeriCorps State Member Benefits (1700 Hour)

●    $12,630 living allowance during term of service

●    Upon completion of service, full-time (1700 hour) AmeriCorps members receive a $5,920 education award that can be applied to educational costs or student loans

●    Members participate in 10 (2-hour) trainings that qualify them for a Certificate in Civic Leadership and 4 college credits from Prescott College

●    Team support and coaching


Arizona Serve is committed to implementing inclusive practices in the workplace. We do not discriminate on the basis of race, religion, age, ethnic background, sex, disability, size, sexual orientation, gender identity, or gender expression. Those who have marginalized identities, whether or not those identities provide protected status, are encouraged to apply.

Prescott College is a proud participant in the Employers of National Service initiative. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.


  • Stipend Provided
  • Training Provided

How To Apply

To apply for this position, please download the AmeriCorps State application: HERE

This application is a fillable PDF file. Save and submit your completed application electronically to: