Opportunity Youth Support Specialist - Arizona@Work Pima County One-Stop - AmeriCorps



Start Date


End Date


Time Commitment

Part time (10-30 hrs/wk)


Long-Term (6 months-1 year)


United States


ARIZONA@WORK Pima County One-Stop

Opportunity Youth Support Specialist

900 Hour Position

Approximately 20 hours/week

Service Location: Tucson, AZ

Service Dates: September 1st, 2018 - August 31, 2019

CONTACT: americorps@arizonaserve.org


Pima County One-Stop’s mission is to increase regional prosperity through quality jobs and qualified workers. Pima County has operated a consolidated public workforce system serving Tucson/Pima County since 1983, and currently administers employment, education and training dollars under the Workforce Innovation and Opportunity Act (WIOA), state charter school funding, and county general funds. One-Stop is governed by the Pima County Workforce Investment Board, which is appointed by the Pima County Board of Supervisors.

The goal of this project is to support disadvantaged Opportunity Youth to enter high-quality career pathways, attain industry-recognized credentials, and secure and retain employment at or above the Pima County median wage level. They will contact youth to come in for an intake, complete an individual career plan, conducting follow-up calls to youth to identify participant milestones such as skill gains, course completions, job offers and promotions. Also, they will be reaching out to program participants to make them aware of opportunities such as workshops and trainings, and encouraging them to take advantage of such opportunities and supporting events such as job fairs, orientations and workshops, so that these events can run smoothly and efficiently and benefit large groups of youth at one time.




A.  Recruit, encourage and support youth to apply for the WIOA Youth program:

Attend resource fairs and events to explain career services and register youth. Make reminder phone calls to youth with appointments for intake, orientation, career counseling. Provide personalized assistance to youth to help them figure out how to obtain documents needed to establish eligibility.


B.  Ensure that participants stay engaged with program activities, once enrolled, and persist in pursuing their individual career plans: Make ongoing follow-up calls to youth. Provide personalized assistance to help youth complete career plan steps, e.g. college registration, economy bus pas application, researching careers. Act as a liaison to Workforce Development Specialists and others to resolve problems or service needs identified through follow-up contacts.


C.  Coordinate with partners to arrange for shelter and housing for youth who are homeless: Assess referrals to determine need and likely eligibility. Coordinate with City and AZ Children’s Association for FUP (Housing Choice) enrollment. Coordinate with Sullivan Jackson Employment Center to determine options for shelter and/or transitional housing.


D.  Coordinate with WIOA Youth program staff and contractors to schedule special workshops (Financial Literacy, Career Café, Entrepreneurship, and Youth Leadership), and sign up participants to attend: Contact contractors to schedule each workshop. Coordinate with Workforce Development Specialists to identify program participants who would benefit from the workshop. Contact identified youth to sign up for workshop; make reminder calls to assure their attendance; and make follow-up calls to obtain their feedback.


III.   Requirements and Benefits

A.  Education, Skills and Abilities

Minimum qualifications:

·        Minimum of 18 years or older, no upper age limit. All ages are welcome and encouraged to apply.

·        Ability to coach others

·        Attention to detail

·        Documentation and organizational skills

·        Follow-through

·        Strong teamwork skills

·        Understanding of ethics/professionalism

·        Spanish language skills are not required

·        Ability to build rapport with diverse populations

·        Ability to multi-task and coordinate projects

·        Ability to be flexible and work well in a variety of situations

·        Ability to understand "big picture" while completing detail-oriented tasks

·        Friendly and effective interpersonal skills

·        Vehicle recommended to get to and from worksite

·        Proficient with Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.)


B. AmeriCorps State Member Benefits (Part-time)

·        $6,265 living allowance during term of service

·        Upon completion of service, part-time (900 hour) AmeriCorps members receive a $2,907.50 education award that can be applied to educational costs or student loans

·        Members participate in 10 (2-hour) trainings that qualify them for a Certificate in Civic Leadership and 4 college credits from Prescott College

·        Team support and coaching


Arizona Serve is committed to implementing inclusive practices in the workplace. We do not discriminate on the basis of race, religion, age, ethnic background, sex, disability, size, sexual orientation, gender identity, or gender expression. Those who have marginalized identities, whether or not those identities provide protected status, are encouraged to apply.

Prescott College is a proud participant in the Employers of National Service initiative. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.


  • Stipend Provided
  • Training Provided

How To Apply


To apply for this position, please download the AmeriCorps State application: HERE

This application is a fillable PDF file. Save and submit your completed application electronically to: americorps@arizonaserve.org