A few hours per month
Long-Term (6 months-1 year)
9404 East Marginal Way S
The Access Guide provides interpretive tours aboard the crew compartment of the NASA Full Fuselage Trainer and performs necessary work related to the tour experience and upkeep of the area.
- Provide interpretive tours to groups ranging from 1 to 6 people
- Provide quality customer service to visitors and perform crowd management duties, acting as a ticket taker as needed
- Perform daily set-up, take down, and cleaning of the exhibit
- Develop a complete and thorough understanding of the crew compartment and its subsystems
- Perform maintenance and administrative tasks as directed
Tours of the trainer are scheduled on Fridays, Saturdays, and Sundays. Volunteers are asked to work at least two shifts per month with a one-year commitment. The minimum age requirement is 18. Training will be provided.
Education and Work Experience preferred:
- Interest in space, flight, engineering, history or museums
- Experience working in a customer service or educational setting
- Foreign language skills
- At least 18 years of age
- Able to provide excellent customer service
- Able to speak in public and respond to customer inquiries
- Able to maintain a calm, pleasant, and cheerful demeanor in a variety of situations
- Able to listen and communicate with people of diverse backgrounds and ages
- Must present a professional appearance
- Self-directed and willing to take initiative
- Willing to follow MOF rules and procedures
Volunteers must possess strong interpersonal communication, public speaking, and customer service skills; able to quickly master technical systems; be dependable, punctual, and willing to commit to a schedule; be self-directed and willing to take initiative.
- Training Provided