ANAD Volunteer Helpline Researcher



Time Commitment

A few hours per week


Long-Term (6 months-1 year)


220 North Green Street
United States


The ANAD (National Association of Anorexia Nervosa and Associated Disorders) Helpline exists as a resource for those struggling with eating disorders, their friends, families, and support networks. They can call to talk, ask questions, or to be connected with supportive resources in their area. ANAD staff take and return calls from the office to people around the country.

By becoming a volunteer helpline researcher, you’ll directly impact people seeking help for their eating disorders.

The role of the volunteer helpline researcher is to provide support and assistance to callers by identifying eating disorder specialists, treatment centers, and support groups in their area.

Requests (with identifying details removed) are shared by the Volunteer and Support Services Sr. Coordinator. The volunteer helpline researcher will then work to identify support options that meet the needs of the caller and are accessible from their area.

For example: Volunteers might work to identify dietitians and therapists that specialize in treating eating disorders, accept BlueCross Blue Shield insurance, and are in the Chicago area.

Volunteer will train virtually (or in the office if able) with the Volunteer and Support Services Sr. Coordinator. They will be provided with online resources, email templates, and any other necessary support.

As a volunteer helpline researcher, you will be able to create your own hours, but you would be asked to make a commitment to accept and complete caller cases in a timely fashion. Workload varies by number of calls per week.


  • Must be at least 18 years old
  • Must be at least a sophomore or junior undergraduate or graduate student in a field relating to research or mental health (non-students welcome to apply, as well)
  • Must have an interest in assisting those beginning or continuing recovery from eating disorders
  • All volunteers are virtual, so candidates must be tech savvy, and must have their own computers.
  • Volunteers should have experience in research, and be comfortable calling to verify details with practitioners when appropriate
  • Must be patient, detail-oriented and thorough and have excellent communications skills
  • All volunteers must connect with ANAD several times throughout the week, show a strong commitment, and be reliable.



How To Apply

If you qualify, are interested, and are able to commit to the position long term, then we would love to hear from you. Please submit your resume(.pdf) and cover letter to