Hotline/Front Desk Volunteer

Published

07/23/2018

Start Date

09/14/2018

End Date

12/21/2018

Times of day

Weekday Mornings

Time Commitment

A few hours per week

Duration

Short-Term (few weeks/months)

Address

Providence
Rhode Island
United States

Description

  • Help our office run smoothly by volunteering at our front desk, welcoming clients and guests into the office.
  • Answer calls on our 24-Hour Hotline, offer supportive listening, guide callers through safety planning, give community referrals, information, and keep a call log.
  • Answer business calls and transfer to appropriate extensions and voicemail.
  • Supporting and helping our residential clients with referrals and information.
  • Additional opportunities may include assistance with domestic violence support groups. 


Time Commitment:  Minimum 4 hours per week between the hours of 8:30 AM and 8:30 PM seven days per week. Six months - One year commitment.


Skills Needed: Sensitivity to and concern for women and children in crisis; maturity and good judgment; strong interpersonal skills; ability to listen without judging or advising; dependability; ability to handle more than one task at a time; and bilingual ability very helpful, especially in English/Spanish and English/Portuguese.


Training Required: All direct service volunteers are required to complete our comprehensive domestic violence training. BCI & DCYF check required. 


Benefits

  • Training Provided

How To Apply

bgbemisola@crossroadsri.org

Brandi Gbemisola

Domestic Violence Program Volunteer Coordinator

(Ph.) 401-270-6148

(Email) bgbemisola@crossroadsri.org


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