Apply to Volunteer at the Ransom Center: Special Event Volunteer

Published

05/10/2018

Duration

Long-Term (6 months-1 year)

Address

Harry Ransom Center
300 West 21st Street
Austin
Texas
78712
United States

Description

General Function

Special event volunteers are responsible for welcoming program attendees to the Harry Ransom Center and ensuring all attendees have a positive and enjoyable experience. The primary function of the special event volunteer is to provide great customer service and ask attendees to complete email/comment cards.


Time Commitment

Position requires at least 3 events per month (each event lasts approximately 4 hours) from August 2018 through July 2019. Evening and weekend availability is required, because almost all programs/events occur on weekday evenings or on Saturdays. Mandatory training occurs in July and August, 2018.


Job Responsibilities

Greet and orient visitors to events at the Harry Ransom Center. Provide courteous, welcoming, and informed customer service.


Duties include:

-Distributing and collecting comment and email cards

-Fielding questions

-Actively offering advice and information

-Ushering

-Taking attendance and observational demographic data

 

Volunteers will be expected to:

-Be outgoing and proactive in greeting guests

-Enforce event policies and protocols

-Keep informed of exhibitions and upcoming programs

-Work in cooperation with staff and guards to ensure all visitors’ needs are met


Qualifications

Friendly individual who is comfortable on the front line of an event with strong communication and customer service skills. Candidates should listen well, be comfortable interacting with the public, and have an interest in supporting the Ransom Center’s public outreach goals. Ability to maintain pleasant attitude under pressure is important. Ages 18+.

Benefits

  • Training Provided

How To Apply

http://www.hrc.utexas.edu/about/participate/volunteer/#

Applications will be reviewed, and you will be contacted by a Ransom Center staff member to arrange an in-person interview. Submitting a completed application doesn't guarantee a volunteer position.


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