Front Desk & Guest Support



Time Commitment

A few hours per week


Long-Term (6 months-1 year)


East OR West Ronald McDonald House
United States


Key Responsibilities: Front Desk Volunteers create a warm and welcoming environment for guests, while assisting staff with check-ins, check-outs, answering phone calls and providing guest support.

Time Commitment: Shifts are three hours long, and we have opportunities 7 days a week. We ask for a one year commitment

Qualifications: Excellent people skills, organized, good at multi-tasking, basic computer skills, comfortable answering phones and working independently

Support/Training: General volunteer orientation/training; extensive training on front desk systems; ongoing support from House staff

Minimum Age Requirement: 18

Certifications/Licenses/Screening Required: Background check

Benefits: Being an integral part of the RMHC team, working closely with staff and other volunteers to serve our guests; gaining knowledge of the workings of RMHC, and administrative/hospitality experience. Also:

  • Volunteer social hours
  • Annual volunteer party
  • Free tickets to events around Portland


  • Training Provided

How To Apply

Please send an email expressing interest in Front Desk volunteering at either the East House (2620 N Commercial Ave) or the West House (2115 SW River Parkway) and we will contact you with further details.