Apply to Volunteer at the Ransom Center: Visitor Services

Published

05/10/2018

Duration

Long-Term (6 months-1 year)

Address

Harry Ransom Center
300 West 21st Street
Austin
Texas
78712
United States

Description

General Function

Visitor services volunteers are responsible for welcoming and orienting visitors to the Harry Ransom Center and ensuring all visitors have a positive and enjoyable experience. This high-visibility position serves an important role at the Ransom Center because volunteers are the first point of contact for visitors. The function of the visitor services volunteer is two-fold: to be a resource to our visitors and to actively support Ransom Center visitor desk goals (collecting emails, surveys, etc.).


Time Commitment

Position requires a 3-hour per week regularly scheduled commitment from August 2018 through July 2019. Weekday and weekend shifts are available. Mandatory training occurs in July and August, 2018.


Job Responsibilities

Greet visitors to the Harry Ransom Center and proactively solicit surveys, email addresses, and donations.


Duties include:

-Fielding questions

-Sharing information about the Ransom Center and its collections, exhibitions, and programs

-Asking for survey responses, email addresses, and donations.

 

Volunteers will be expected to:

-Be outgoing and proactive in greeting guests and collecting info

-Keep informed of exhibitions, programs, and special events

-Enforce policies and protocols

-Ensure desk is organized and well-stocked with museum literature

-Work in cooperation with visitor desk staff, gallery attendants, and guards to ensure all visitors’ needs are met.


Qualifications

Friendly and outgoing individual with strong communication and customer service skills, who is resourceful, listens well, is very comfortable interacting with the public, and has an interest in supporting the Ransom Center’s outreach goals. Ability to maintain pleasant attitude even under stress and handle multiple tasks preferred. Ages 18+.


Benefits

  • Training Provided

How To Apply

http://www.hrc.utexas.edu/about/participate/volunteer/#

Applications will be reviewed, and you will be contacted by a Ransom Center staff member to arrange an in-person interview. Submitting a completed application doesn't guarantee a volunteer position.


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