Communications Suppport Volunteer



Time Commitment

Full time (30+ hrs/wk)


Phnom Penh
Phnom Penh
Phnom Penh



Volunteers at CCF not only participate within our organisation as highly valued and respected members of our team, but also as a huge part of our development and growth framework. Working to build capacity, volunteer placements focus on sharing valuable knowledge and skills with CCF staff and students- either within a set position, project or via on-the-job training or workshops. Placements are extremely rewarding and allow volunteers a hands-on opportunity to help grow and develop the very core of our organisation. By working with CCF, volunteers assist in empowering our local staff and students to truly become, not only educated and accomplished professionals, but the future leaders of this country.


Our Sponsorship team manages one of CCF’s main donation streams; over 1000 sponsors commit to monthly child sponsorships which go to fund CCF programs. Sponsors are able to communicate with their sponsored child through email and Skype, which is facilitated by our Sponsorship team in line with our Child Protection Policy.

In order to improve communication between sponsored children, sponsorship staff, and sponsors, CCF are recruiting for a volunteer who can advise on internal and external communication practices. The Sponsorship Team is largely made up of non-native English speakers, and while they have good English skills, there are often errors in written English communications that need to be double checked. This volunteer role will support the team in perfecting their English communications and aiming content at largely western supporters.

Activities can include:

  • Reviewing child biographies (content, tone, style) sent to potential sponsors
  • Liaising with CCF media team to manage external communications relating to sponsorships
  • Coaching sponsorship staff members on how to diversify content sponsored children want to send in email to sponsors
  • Liaising with the Media and Marketing team to feature Sponsor Stories on website and social media
  • Sitting as point of contact between sponsorships and media teams regarding content for newsletter sent to sponsors
  • Working closely with Sponsorship Program Manager on content and layout for newsletters
  • Work with Sponsorship Program Manager in aligning sponsorship strategies with communication
  • Assisting with internal communications duties as needed
  • Supporting the creation of reports on sponsors, children, and communications for analysis


  • Sponsorship Team Manager
  • Sponsor Relation Officers
  • Other Sponsorship Team Staff
  • CCF Students who are sponsored


  • Sponsorship team improves communication channels within the team
  • Sponsors receive more diverse information about their sponsored child
  • Sponsorship teams external communications are accurate, correct, and suitable for donors



  • Degree educated, or equivalent experience

Knowledge/ skill

  • Native-level English speaker
  • Understanding of communications for fundraising
  • Knowledge of graphic design is a plus
  • Able to work with young children
  • Able to communicate successfully with non-native English speakers


  • Demonstrable experience in writing for print
  • Experience in editorial practices necessary
  • Previous experience in a communications role is preferred
  • Experience with research is preferred

The recruiting panel will need to feel confident that the successful candidate understands the CCF values and demonstrates associated behaviors.

  • Able to demonstrate CCF values in day-to-day work
  • Work well in a team, particularly within different cultures
  • Motivated self-starter
  • Responsible and accountable
  • Report on expected outcomes of placement activities and share any produced materials with CCF


At CCF we care for a lot of children and their families, but we also care about you. To ensure that everyone is safe we require all volunteers to provide:

  • A federal level police screening from your country of residence to ensure you are safe to work with children
  • Two references we can contact for additional background checks
  • Copy of your valid passport
  • A passport photo
  • Proof of your relevant qualifications
  • Health insurance for the duration of your placement at CCF (medical evacuation coverage at a minimum)


Apply by filling out the Volunteer Application form on the CCF website ( Please also send your CV and qualifications, where relevant.


  • Language/Cultural Support Available


  • International Volunteers

How To Apply

Apply by filling out the Volunteer Application form on the CCF website ( Please also send your CV and qualifications, where relevant.