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Talent Acquisition Lead (Remote)

Posted by
The American Red Cross | Washington, DC
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The American Red Cross


New
|
Published 1 month ago

Recurring
October 16, 2019
December 31, 2019
Weekdays
Part time (10-30 hrs/wk)
Long-Term (6 months-1 year)

This position supports the National Headquarters (NHQ) Volunteer Services (VS) department, specifically the NHQ Screening Team. The NHQ Screening Team screens volunteers that have applied to NHQ level volunteer positions. The goal of the screening is to assess the suitability and fit between the applicant and the volunteer role. The NHQ Volunteer Screener Lead motivates and leads Volunteer Screeners to accomplish the screening process in a timely manner and provide an excellent experience for all new volunteers joining the American Red Cross. The Screener Lead manages a team of up to 10 NHQ Screeners.

Key Responsibilities:

  • Serve in a leadership role to engage and motivate screening volunteers to achieve common goals.
  • Regular meetings and communications with the National Headquarters Volunteer Services team and Volunteer Screeners.
  • Provide Volunteer Screeners with technical assistance and troubleshooting guidance for Volunteer Connection.
  • Monitor the screeners progress on each screening list and provide feedback and coaching as needed
  • Provide situational guidance and feedback on screening calls as needed
  • Ensure training for screening activities
  • Perform team building activities.
  • Help build and lead an exceptional team of Volunteer Screeners who:
  • Schedule and conduct volunteer screenings over the phone with volunteers.
  • Study and learn each volunteer position description.
  • Ask identifying questions, during the screening interview, appropriate to the responsibilities and qualifications for the volunteer position requested.
  • Provides prospective volunteers with information about the intake, referral and placement process.
  • Match volunteers to National Headquarters positions for which they are best suited, based on skills, interest, availability and available options.
  • Update Volunteer Connection, our online volunteer management system, with candidate information and makes referrals as required.
  • Screen candidates as needed

This position supports the National Headquarters (NHQ) Volunteer Services (VS) department, specifically the NHQ Screening Team. The NHQ Screening Team screens volunteers that have applied to NHQ level volunteer positions. The goal of the…

Details at a glance

  • Remote Possible
  • Training Provided

Location

431 18th Street, NW, 1st Floor, Washington, DC 20006

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