JVS Boston Career Coach & Outreach Assistant - NAIP AmeriCorps



Time Commitment

Full time (30+ hrs/wk)


Long-Term (6 months-1 year)


75 Federal Street
United States


The NEW AMERICAN INTEGRATION PROGRAM (NAIP) is an AmeriCorps program administered by the MIRA Coalition, in partnership with English for New Bostonians. Up to 30 NAIP members will be placed at various community-based organizations across Massachusetts to address barriers to economic empowerment among immigrants and refugees by focusing their service on job readiness training (including ESOL instruction) and/or citizenship services (including application assistance and civics instruction). Additional add-on services include volunteer coordinator and community service support.


Agency Overview

Jewish Vocational Service (JVS) is a non-profit, non-sectarian agency that is one of the largest providers of workforce development services in Greater Boston. Our mission is to: Empower individuals from diverse communities to overcome barriers to employment and begin building careers & Establish partnerships with employers to hire and train productive workforces.

JVS Culture: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

Program Overview: JVS’s English for Advancement (EFA) program provides vocational English language instruction and one-on-one career coaching to help participants find a new or better job. This program operates at 5 sites in Greater Boston and seeks to serve over 1,000 students over 3 years.

SERVICE POSITION TITLE: Career Coach Assistant/Outreach Assistant

SERVICE DESCRIPTION: This is a combined role, with at least 80% as Career Coach Assistant and 20% or less of time spent as Outreach Assistant, which allows this individual to build two high-demand skill sets.

The Career Coach Assistant is responsible for providing career support services and training assistance to designated low income, immigrant participants in the EFA program. They are responsible for creating individual employment plans with new participants, and conducting job searches and outreach to employers, resulting in job placements. This individual will gain knowledge about issues related to immigrants and be committed to assisting them to obtain economic self-sufficiency through job search and training strategies.

The Outreach Assistant is responsible for direct outreach to potential students, as well as indirect outreach to local businesses and agencies that could refer students to the EFA program. These responsibilities include phone calls, flyering in the communities with EFA sites and occasional public speaking opportunities. This individual will gain knowledge of outreach and marketing strategies, online outreach tools and basic design principles.


English for Advancement class sites currently include JVS Boston, East Boston, Lynn, Lawrence, and Lowell. The desired candidate will be based in either Lynn, Lawrence, or Lowell, with occasional travel to other sites. Please indicate your location preference(s) in your application.


Typically Monday - Friday – 9:00AM – 5:00 PM, with one day 10:00AM – 6:00PM; occasionally may be asked to work flexible hours. Members commit to full-time service from March 6, 2018 through August 31, 2018.


Assist participants in goal setting (both short- and long-term), career planning and educational services leading to job placement, skills upgrades, career advancement, and networking

Assist participants to remove employment barriers and increase job readiness

Conducts outreach to employers with open positions that correspond with job seekers’ employment needs

Works with clients to improve resumes and write cover letters

Practices for interviews with participants and accompanies them on interviews as needed

Assigns and coordinates volunteer tasks; as needed, communicates volunteer needs to JVS volunteer manager

Makes referrals to appropriate post-placement services, both internal and external, including English classes, continued educations, job skills trainings, financial services, CareerSolution, etc.

Tracks participant needs, activities and outcomes, including: program participation, job placement, job retention, job upgrades, support service needs and enrollment in continuing education and training programs.

Maintains clear, accurate, up-to-date information and case notes in agency database and files

Works collaboratively with and encourages collaboration among all English for Advancement team members, across departments, to ensure performance goals are met.

Support and promote the mission and philosophy of JVS both internally and outside the agency

Conduct routine outreach to local businesses and other agencies

Attend community events to share information and program flyers

Work collaboratively with team members and partner organizations to ensure program enrollment goals are met

Performs others related duties as assigned

Travel at least once/month for NAIP member meetings;

Make a full-time, 6-month commitment


Attends and actively participates in staff meetings, team-based projects and actively participates in cross-functional contract terms.

Actively participates in interagency planning to assure participants’ needs are being effectively addressed

Track and maintain outreach data

Complete phone calls to potential students, sharing program details and signing them up for a program orientation

Assist with bulk emails to program contacts, including producing success stories write ups

Generate and implement new ideas on outreach activities and strategies


Languages spoken by immigrant populations served preferred

Excellent organizational and communication skills

Interest in and commitment to national and community service

Experience working with diverse populations

High school diploma or GED equivalent

17 years of age or older

Must be a US Citizen, US National or Legal Permanent Resident

Must be willing to undergo a National Service Criminal History Check, including screenings through the National Sex Offender Public Website, a name-based search of the statewide criminal history registry both in Massachusetts and your state of residence upon application to our program, and a fingerprint-based FBI check


A Living Allowance up to $6,550.00

Loan forbearance and a Segal Education Award of $2,907.50 upon completion of service

Health Coverage

Child Care Assistance

Expert training in Teaching ESOL (including an opportunity to acquire a TESOL Certificate), Citizenship Assistance, and Job Readiness Instruction


NAIP does not discriminate on the basis of race, creed, color, national origin, ability, gender, secular preference, sexual orientation, marital status, age, political affiliation or religion, in accordance with the non-discrimination requirements of applicable statutes. NAIP is committed to supporting individuals with disabilities to serve as AmeriCorps members.

To apply, submit the general application, along with your resume, here: http://bit.ly/serveNAIP2018

Applications will be accepted on a rolling basis until all positions are filled. Please note that if not selected for this position, you may still be considered for placements at other host sites.


Stipend Provided

Training Provided

How To Apply



To apply, submit the general application, along with your resume, here: http://bit.ly/serveNAIP2018

Applications will be accepted on a rolling basis until all positions are filled. Please note that if not selected for this position, you may still be considered for placements at other host sites.