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Evaluation Analyst

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Do you have experience in research and evaluation, and are you eager to improve outcomes for Canadians? The Canada Revenue Agency is looking for an evaluation colleague to join us. You will help to ensure that projects grow in an evidence-based way, and that we understand the impact of our work on Canadians and the CRA. More specifically, this role will support two teams that are housed under the Innovation Accelerator in the Research and Innovation Lab Directorate (RILD): 

  • The Innovation Accelerator team provides resources, customized supports, and technical services to help develop and test innovative solutions that have been proposed by CRA staff. Projects under the Innovation Accelerator are focused on designing and prototyping solutions in partnership with relevant branches and teams across the Agency. Projects often aim to improve internal processes that will ultimately improve service delivery. 
  • The Impact Stream is a new team under the Innovation Accelerator. The team will use evidence-based practices, including data analytics, literature reviews, and expert interviews, to select, design, and evaluate projects that improve Canadians’ lives. A key focus is identifying opportunities to increase benefits take up, which may involve raising awareness of benefits, piloting new interventions and services, creating more effective interactions with taxpayers, and more. 

You will likely start by spending 70% of your time on the Innovation Accelerator (reporting to the Portfolio Manager) and 30% of your time on the Impact Stream (reporting to the Impact Stream Team Lead). This balance may shift over time as projects progress. 

Some examples of what you might be called on to do in this role include:

  • Acting as a trusted guide to CRA employees whose ideas have been selected for the Innovation Accelerator (~20 projects) by: 
  • Supporting the development of an overall strategy to evaluate these projects
  • Preparing and conducting evaluation capacity building work with CRA staff, including providing guidance documents, workshops on key evaluation concepts, hands-on coaching to develop logic models and outcomes of interest, and reporting tools
  • Drafting reports on key learnings and recommendations for program refinement, and identifying key trends across projects 
  • Supporting the selection of ideas to receive further technical support in the Incubator
  • Support the Impact Stream team to select, develop, and evaluate ~4 projects by:
  • Helping to review literature and data, as well as conduct interviews, as part of problem definition
  • Contributing to the development and execution of evaluations for each project 
  • Supporting colleagues across both teams with:
  • Identifying outcomes of interest, drafting data collection tools, gathering quantitative and qualitative data, cleaning datasets, and conducting analysis
  • Developing reports and recommendations on program adoption and scaling for consideration by senior management
  • Developing and submitting ethics protocols
  • Fostering collaborative working relationships with stakeholders across the CRA 
  • Supporting project management to make sure that projects are done well and on time, including managing reporting deliverables across innovation projects

Our ideal team member has:

  • 2-3 years of relevant work experience
  • Experience collaborating with teams to evaluate solutions and coach others on evaluation and evidence
  • Sound quantitative and qualitative research skills, and experience using them in mixed methods evaluations
  • Client service mentality, and empathy for the challenges of implementing innovative, new projects
  • Excellent ability to communicate clearly and professionally for different formats (written and spoken) and audiences, with a passion for making complex issues seem simple
  • Strong organizational skills 
  • Ability to work independently and take initiative 
  • Understanding of research ethics for human subjects in the social sciences

Bonus points:

  • Familiarity with common innovation stages (concept generation, incubation, etc.)
  • Experience using developmental evaluation approaches for early stage projects
  • Demonstrable experience of statistical data analysis
  • A solid comprehension of ‘causality’ and how to use experimental and quasi-experimental methods to prove causality
  • Experience using results to support evidence-based decision making
  • Experience working in or closely with large, complex government bureaucracies.
  • Graduate-level training or employment experience in public policy, economics, statistics, social work, tax administration, tax policy, benefits take up, social assistance, income security, and/or vulnerable population
  • Fully bilingual in English and French


If you or someone you know fits this description, please get in touch. We'd love to hear from you! Please send along your resume and a short description of your skills/experience and your interest in the role to siibinnovg@cra-arc.gc.ca, with the subject header “INNOVATION TEAM EVALUATION POSITION”. Please note, any emails without a resume attached will be disregarded. 

Do you have experience in research and evaluation, and are you eager to improve outcomes for Canadians? The Canada Revenue Agency is looking for an evaluation colleague to join us. You will help to ensure that projects grow in an…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Fecha de inicio
    29 de agosto de 2022
  • Educación
    Licenciatura
  • Nivel de Experiencia
    Intermedio

Ubicación

A distancia
El trabajo se puede realizar en cualquier lugar en Canadá
Ubicación Asociada
320 Queen St, Ottawa, ON K1R 7Y5, Canada
Remote Work

Cómo aplicar

If you or someone you know fits this description, please get in touch. We'd love to hear from you! Please send along your resume and a short description of your skills/experience and your interest in the role to siibinnovg@cra-arc.gc.ca, with the subject header “INNOVATION TEAM EVALUATION POSITION”. Please note, any emails without a resume attached will be disregarded. 

If you or someone you know fits this description, please get in touch. We'd love to hear from you! Please send along your resume and a short description of your skills/experience and…

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