Gobierno
Nuevo
Publicado hace 17 días

Bilingual Spanish Receptionist Office Manager

Presencial, El trabajo se debe realizar en o cerca de San Francisco, CA

Descripción

Tipo de contrato:A Tiempo Completo
Nivel de Experiencia:Nivel intermedio
Compensación:USD $38,33 - $38,34 / hora

Descripción

APPLICANTS MUST SUBMIT A COVER LETTER AND RESUME TO BE CONSIDERED

This is a 100% on-site position that does not allow remote work.

Starting Pay rate: $38.33 per hour--non negotiable

ESSENTIAL FUNCTIONS

Reception

  • Oversee reception desk and waiting area.
  • Operate multi-line telephone system to answer, screen and forward calls, provide information, and take messages.
  • Maintain order and cleanliness in the reception area, including the restroom, beverage areas, and supply room spaces: restock supplies as needed.
  • Greet study participants, guests, and staff. Determine nature and purpose of visit, and direct or escort visitors to specific destinations.
  • Check-in participants for study visits and notify clinical team upon their arrival.
  • Schedule study participant appointments via online appointment system (Appointments Pro); and reschedule as needed.
  • Make study participant appointment reminder phone calls.
  • Assist participants in completing insurance paperwork for various studies as needed.
  • Monitor and respond to text messages and questions on the shared text messaging platform.
  • Schedule courier pick-up and deliveries with our off-site pharmacy and laboratory. 
  • Receive mail and packages (check packing slips to ensure all supply orders are accurate) and distribute as appropriate.
  • Assist courier/messenger and Real Estate Department (RED) facility service personnel.
  • Deliver interoffice mail as needed.
  • Liaise with other San Francisco Department of Public Health receptionist teams to troubleshoot and resolve overarching administrative issues such as conference room bookings and conflicts via the online room scheduler. 
  • Assist staff with conference room bookings and meeting setup.
  • Manage, print, and post reception sign-in sheets and conference room schedules, update the Bridge HIV telephone directory as needed.

Office Management

  • Manage and update facility emergency plan.
  • Set up SFDPH and UCSF email accounts and network access for new employees and terminate accounts when they leave employment.
  • Clean and set up new employee workstations.
  • Assist new employees in obtaining an ID badge on their first day of employment.
  • Manage existing, new, and departing employee phones, keys, computers, audio recorders, MIFIs and 24-hour access.
  • Manage office equipment, such as phones, copiers (including meter reads), shredders, computers and monitors, cables, webcams and MIFIs. 
  • Serve as the point of contact with RED.
  • Resolve all facility issues in coordination with RED, placing repair requests to address issues such as laboratory temperature, lighting, HVAC, plumbing, and pest control.
  • Manage and address issues with the telephone and Wi-Fi systems, keys, locks, and security systems. 
  • Manage all equipment and storage areas; oversee all equipment maintenance and repairs and update service logs.
  • Responsible for managing inventory, ordering office, conference room, and clinical supplies.
  • Maintain mailboxes, in-out boards, supply storage, and first-aid supplies in an organized manner.
  • Responsible for creating a kitchen cleaning schedule that includes all employees who utilize the kitchen facility, responsible for ordering and restocking kitchen supplies.

Organizational Meetings and Working Groups

  • Actively participate in weekly clinical operation and All Staff meetings.
  • Assist with facilitating team meetings.
  • Participate in Bridge HIV standing meetings and working groups as needed.
  • Participate in daily team huddle, Tuesday through Friday.
  • Other duties as assigned.

JOB QUALIFICATIONS/EDUCATION/EXPERIENCE

  • Strong commitment to anti-racism and health equity.
  • Knowledge of and sensitivity to diverse communities, particularly communities of color and gay/lesbian/ bisexual/transgender communities.
  • Highly proficient in Spanish, both verbal and written.
  • Expert level required in MS Word, PowerPoint, Excel, Teams, and willingness/ability to learn new computer programs as needed.
  • Excellent analytical, organizational, business administration, and communication skills. 
  • Evidence of sound judgment, and creative problem-solving skills. 
  • Demonstrated ability to juggle multiple assignments and to produce deliverables on tight deadlines.
  • Demonstrated ability to take individual initiative and to collaborate effectively on teams.

APPLICANTS MUST SUBMIT A COVER LETTER AND RESUME TO BE CONSIDERED

This is a 100% on-site position that does not allow remote work.

Starting Pay rate: $38.33 per hour--non negotiable

ESSENTIAL FUNCTIONS

Reception

  • Oversee reception desk and…

Compensación

Benefits are customized for you and your family's wellbeing

  • Medical, dental, and vision
  • FSA - medical and child care
  • 403B retirement plan with employer contribution
  • Life insurance
  • Long term disability
  • EAP - Employee assistance program
  • Flexible spending account
  • Commuter spending account
  • Pet Insurance

Benefits are customized for you and your family's wellbeing

  • Medical, dental, and vision
  • FSA - medical and child care
  • 403B retirement plan with employer contribution
  • Life insurance…

Nivel de Idiomas

High/Expert Spanish Language Skills Reading/Writing

High/Expert Spanish Language Skills Reading/Writing

Ubicación

Presencial
San Francisco, CA, USA

Cómo aplicar

Please apply on the Heluna Health website, using the following link:

https://recruiting2.ultipro.com/PUB1001PUBH/JobBoard/6705aa07-0bcb-4660-ad1b-2fda952becc7/OpportunityDetail?opportunityId=ce2ee2e7-1a53-4ac1-9047-0f07fae58330

You must upload a cover letter and resume to be considered.

Please apply on the Heluna Health website, using the following link:

https://recruiting2.ultipro.com/PUB1001PUBH/JobBoard/6705aa07-0bcb-4660-ad1b-2fda952becc7…

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