Gobierno

Operations Manager

Híbrido
El trabajo debe realizarse en Massachusetts, US
Nuevo
|
Publicado hace 24 días

Detalles a Simple Vista

Tipo de contrato
A Tiempo Completo
Fecha de inicio
1 de julio de 2024
Fecha límite de postulación
10 de junio de 2024
Educación
Formación Corta
Nivel de Experiencia
Intermedio
Salario
USD $75.000 - $90.000 / año

Descripción

POSITIONAL OVERVIEW AND RESPONSIBILITIES

The Operations Manager is a dynamic contributor to our small team who will lead administrative processes and office management, analyze business workflow processes, and implement systems for the Cambridge Redevelopment Authority (CRA). The Operations Manager works collaboratively as part of the CRA’s Finance and Operations team facilitating administrative functions such as personnel, benefits, payroll, and issuing payments. The Operations Manager’s duties focus on maintaining the daily operations of the CRA’s office administration; serving as the primary point of contact for office management, fiscal operation billing/invoicing, personnel and benefits; and providing administrative support for the CRA Board and staff. This is a full-time position for 37.5 hours a week, with occasional work before or after hours, specifically for monthly Board meetings and other public events as needed.

This position reports to the Director of Finance and Operations. While there is no typical day, examples of the kinds of activities the Operations Manager will perform include:    

  • Function as a key member of the public contact/public information for the CRA, including fielding or responding to phone calls and general emails.
  • Review and analyze business processes for efficiency and enhancement.
  • Using tools/software to catalog public meetings for easy findings and record-keeping.
  • Update and maintain the CRA’s paper and digital filing systems and other record-keeping tasks including the formal public record of the CRA Board proceedings.
  • Coordinate special projects involving documentation archiving, record retentions, and organizational filing.
  • Act as the liaison for the CRA’s insurance provider, VOIP systems, information technology services, and printer services.
  • Coordinate purchases of supplies, mail handling, and general office management.
  • Assist with account payables and receivables in collaboration with the Finance Manager.
  • Maintain current files for contracts, vendors, and customers.  Assist with procurement procedures. 
  • Assist with the annual financial audit by gathering transaction documentation in coordination with the Finance Manager.
  • Process biweekly payroll and related reporting, including data verification, and updating systems with employee changes. Payroll system liaison for software modifications or additions.
  • Human resources liaison for retirement system, medical dental and vision insurance plans, flexible spending accounts, 457 deferred compensation plan, and other employee benefits (ex: phone and transit reimbursement).  
  • Assist with onboarding new employees, including assembling required documentation, and securing equipment and supplies.  
  • Maintain employee and Board profiles with all appropriate documents and reviews.
  • Serve as a liaison to the CRA’s office building landlord, disseminating building information and maintaining the office services and repairs. 
  • Assist the Leadership Team (Executive Director, Director of Projects and Planning, and Director of Finance and Operations) with schedule/logistic coordination, and general administrative support.

The Operations Manager’s work is done indoors in a professional office setting in Kendall Square, as well as outdoors at various local project and meeting sites. This role requires attendance at some evening meetings. It is a full-time position with a 37.5-hour work week. The CRA operates within a permanent hybrid office and remote work structure where 60% of working hours are spent in the office.

QUALIFICATIONS

• An Associate Degree in public administration, human resources, business administration, political science, labor relations or related field with at least five years of administrative management experience.

• Detail-oriented with strong organizational skills and understanding of finance.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Quickbooks; excellent verbal and written communication; proficiency with computer systems. Smartsheet management system skills are a plus.

• Experience coordinating staff and facilitating cooperation and collaboration among teams.

• Demonstrated ability to manage projects; with levels of increased responsibility throughout career.

• Demonstrated skills in project implementation, including managing a project budget and overseeing consultants.

• Skills in communication and community relations.

• Demonstrated professional experience working with a diversity of community stakeholders.


Compelling candidates will bring most of the following qualities:

• Organized and Collaborative: You are a team leader, comfortable with problem-solving, analysis, decision-making, and multi-tasking various responsibilities. 

• Passion: You are compelled to do work that matters. You are interested in urban communities, public infrastructure, and how cities work. You have professional and/or volunteer experience working with mission-driven organization(s) that address social or economic needs.

• Commitment to Equity: You seek to understand the structures that prevent equity across race, gender, income, ability, and other areas, and are intentional in working to advance equity.

• Communication Skills: You are a strong communicator when speaking and writing. You interact with a range of audiences clearly and sensitively, including while facilitating public meetings, drafting memos for the Board, and speaking with partners one-on-one.

• Learner: You love to learn and reflect on personal and technical areas of strength and growth. You share your learning by suggesting process improvements.

• Initiative: You demonstrate the ability to work under your own initiative directing the work of teams and collaborating with different stakeholders. 

• Flexible: You are flexible in response to changing circumstances and can pivot your process and approach accordingly. 


POSITIONAL OVERVIEW AND RESPONSIBILITIES

The Operations Manager is a dynamic contributor to our small team who will lead administrative processes and office management, analyze business workflow processes, and implement systems for…

Compensación

The CRA benefits package includes health insurance, dental and vision insurance, paid time off, professional development stipend, transit and mobile phone service subsidy, and participation in the Cambridge Retirement System.

The CRA benefits package includes health insurance, dental and vision insurance, paid time off, professional development stipend, transit and mobile phone service subsidy, and…

Ubicación

Híbrido
El trabajo se debe realizar en Massachusetts, US
255 Main Street, Cambridge, MA 02142, United States
8th Floor

Cómo aplicar

Respond no later than 5:00 PM on Monday, June 10, 2024 by uploading your application consisting of your cover letter and resume (maximum of one page for each document) through the CRA’s careers portal located at https://www.cambridgeredevelopment.org/open-employment-positions. The CRA is an Equal Opportunity/Affirmative Action employer and values diversity oexperience, opinion, and approach.



 

Respond no later than 5:00 PM on Monday, June 10, 2024 by uploading your application consisting of your cover letter and resume (maximum of one page for each document) through the CRA’s…

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