VP - Assistant Executive Director, QA/Performance Management

DESCRIPTION

This role is for someone experienced in QA and/or data analysis of program performance in social services - it is NOT a program role.

Must be able to commute within the NYC metro area - HYBRID role

The Assistant Executive Director for Performance Management & Improvement is responsible for the portfolio of contract-based and Medicaid & Medicaid Managed Care Services under CGS?s auspice including ACS, OCFS, ORR, DOH and OPWDD programs. The Assistant Executive Director is responsible for the direct supervision of all QA/QI staff employed by Catholic Guardian Services. Major responsibilities include supporting the comprehensive and timely implementation of all policies, procedures and standards to ensure regulatory compliance with ACS, OCFS, ORR, DOH and OPWDD; as well as information systems, data collection, analysis, reporting, technical assistance and a Continuous Quality Improvement (CQI) process for the following areas, but not limited to:

• Family Based and Residential Foster Care programs
• 29i Health Facility program
• Preventive programs
• Maternal and Early Child Development programs
• Refugee Resettlement programs
• Article 31 Outpatient Mental Health programs
• Children?s Health Home Care Management programs
• Developmental Disabilities Services programs

RESPONSIBILITIES Ensure that practice standards and performance outcomes are in compliance with best practice standards, record keeping, physical plants, utilization review, regulatory and accreditation standards;

Manage information systems that will collect data necessary to monitor and assess the timeliness and quality of services, outcomes, and gaps in services;

Develop, implement and maintain inter/intra departmental service training for staff for the review and critique of casework practice, compliance with regulations, policy and procedures, and best practice standards;

Promote the delivery of high-quality services to adults, children and families through a continuous quality improvement (CQI) process;

Perform data analysis and performance reporting and make recommendations for improvements to the programs? operations;

Monitor for the achievement of established department/program-specific outcome measures;

Provide oversight of the routine assessment of program performance through case record reviews, site inspections, data analysis;

Participate in Revenue Cycle Management process;

Assist in policy, protocol and workflow development;

Provide resources, support and guidance to develop QA/QI and Data Systems team members to increase their skills sets in Data Management, Collection,

Reporting and Analysis;