Americorps VISTA Information Management Specialist

Mercy Housing Lakefront (MHL) is one of the nations leading nonprofit developers of program-enriched, affordable housing. MHL’s mission is to create stable, vibrant, and healthy communities by developing, financing, and operating affordable, program-enriched housing for families, seniors, and people with special needs who lack the economic resources to access quality, safe housing opportunities. Established in 1986, MHL was the first Midwest nonprofit to own and operate Single Room Occupancy housing and among the first in the country to create Permanent Supportive Housing (PSH), now considered the industry standard for addressing chronic homelessness. In December 2005, what was then called Lakefront Supportive Housing became a regional organization of Mercy Housing, Inc., and was renamed Mercy Housing Lakefront. The merger increased the organization’s capacity for innovative housing development and expanded its focus to include more low-income seniors and families. Today, MHL provides services-enriched affordable housing to approximately 7,000 residents at 46 properties in Illinois, Indiana, and Wisconsin. The goal of the project is to develop systems and processes to increase information management into the department culture. The ideal candidate will possess strong organizational skills and be able to think critically when analyzing data and processes. Candidates will be able to work collaboratively and embrace teamwork.

The Information Management Specialist will be hosted by Mercy Housing Lakefront (MHL), located in Chicago, IL. MHL is a part of the Housing Action AmeriCorps Network, an AmeriCorps VISTA program managed by Housing Action Illinois since 2010. As such, this position will receive customized training, support, guidance, and networking opportunities, in addition to the traditional opportunities for AmeriCorps VISTA positions. Learn more about the program on Housing Action’s website: housingactionil.org/americorps.

Program Start/End: 8/28/23-8/27/24

Age Requirement: 18 years minimum

Languages: Spanish

Benefits:

• Living Allowance
• Health Coverage*
• Childcare assistance if eligible
• Relocation Allowance
• Training
• Choice of Education Award or End of Service Stipend 

*For details about AmeriCorps VISTA healthcare benefits, please visit http://www.vistacampus.gov/healthcare

Duties: The Information Management Specialist will build the capacity of our Permanent Supportive Housing portfolio. They will identify key areas of support and implement department trainings, communication strategies, workflow processes, data collection methodologies and other tools to effectively communicate to staff, our Senior Leadership Team, and external partners about the services provided to residents. They will also assess our current Key Performance Indicators and methodologies, formalize standardize performance metrics and procedures and recommend best practice strategies for continuous quality improvement and monitoring of processes.

Terms:

• Permits attendance at school during off hours
• Permits working at another job during off hours

Service Areas :

• Homelessness
• Health
• Technology
• Housing
• Community Outreach 

Skills :

• Computers/Technology
• Public Health
• Social Services
• Leadership
• Writing/Editing
• Community Organization
• Communications
• Recruitment
• Team Work
• General Skills