Program Operations Coordinator

Partnership with Children provides critical counseling, school-wide services, and family and community outreach in New York City public schools most impacted by the effects of poverty and trauma, so students can reach their full potential. The ideal Program Operations Coordinator is organized and detail oriented and can juggle multiple priorities. This role is vital to maintaining a well-functioning department and will provide essential support to our direct service and Program Leadership team residing in a central office and across 30 schools in New York City.

Responsibilities:

• Office Administration and Support – Provide support to the Program Department leadership to schedule meetings, maintain calendars, set up meeting rooms and tech for presentations.
• Documentation Management - Perform tasks such as filing, copying, typing, and scanning documents to support smooth Program Department operations. Fill out external application forms
• Equipment - Ensure the Program Department staff equipment is distributed and maintained. Assist with coordination of technology repairs
• Act as Liaison to Development Department for Sponsor events, volunteer events, and supply drives- Coordinate, communicate, and collaborate with school staff and Development department in order to provide information and support for donor-sponsored events and initiatives happening at schools
• Program Department Supplies – Ensure the Programs Department is well-stocked by purchasing supplies. Manage inventory and anticipate needs.
• Operational Support- Provide logistical, administrative and hands-on support with school day events and campaigns, afterschool, and summer programs. This may be on-site at schools or at the central office. Create and maintain staff accounts and logins for commonly used technology and vendors.
• Provide coverage for organization’s Office Manager one day per week and during Office Manager’s vacation days
• Other administrative tasks as necessary

Qualifications:

• Commitment to demonstrating PWC’s organizational values of Collaboration, Continuous Learning, Going to Solution, Equity & Inclusion, and Passion
• Superior organizational skills, attention to detail, and ability to manage multiple projects from multiple sources while meeting deadlines
• Proficiency in Microsoft Office (Teams, Outlook, Excel, Word, PowerPoint)
• Exceptional problem-solving ability and the ability to strategize and anticipate future needs before problems arise
• Experience creating operational systems
• Strong initiative, commitment to excellence with exceptional follow-through and ability to anticipate challenges
• Strong written and verbal communication skills Ability to work in fast-paced environment, flexible, can-do attitude
• Experience in an operation support positions strongly desired
• Familiarity with basic graphic design programs (Canva, Adobe Creative, etc.)
• Ability to lift boxes up to 20 pounds and move items such as conference room furniture
• Ability to travel by subway to visit schools around NYC

Hours:

• The workday is typically Monday-Friday 8am-4pm, with some flexibility as needed including occasional evenings and Saturdays.
• This job is 4 days/week in person at the Partnership with Children central office in lower Manhattan with occasional support at events at our school sites across New York City.
• If desired by the employee, it is expected that the job can be worked remotely one day a week most weeks of the year.

Salary and Benefits:

$45k to $60k annually, commensurate with experience. All full-time employees receive an excellent benefits package including health, dental, and vision insurance, a 401k retirement plan with employer match, life insurance, Flexible spending Account/FSA, Commuter benefits, and twenty four days paid annual leave per year, plus four Summer Fridays and 12 other paid holidays.

Partnership with Children welcomes diversity in all its forms and believes that its mission can only be achieved when diversity is leveraged across all areas, including race, gender, gender expression, age, nationality and life experience. PWC acknowledges the permanency of racism within organizations, industries, and communities. As an anti-racist organization PWC is committed to effectively working against systems that perpetuate racism and disproportionate opportunities for people based on skin color. PWC recognizes diversity as a strength and believes that one’s lived experiences add to the value of the organization. Therefore, we strongly encourage candidates from all backgrounds to apply.