IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve.
IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice.
Our staff of more than 100 professionals works from our Chicago headquarters, and we also serve the Midwest from six regional offices: Indianapolis, IN; Detroit, MI; Kansas City, MO; St. Louis, MO; Columbus, OH; and Milwaukee, WI with Grand Rapids, MI and Cleveland, OH, offices opening in 2021.
Basic Job Function
Provide the organization with technical support by creating and managing Active Directory user records, setting user business system privileges, providing tier level 2 support to employees, and provides backup support to Help Desk Technician.
Participates in projects led by the IT department under the supervision of the Director of Information Technology. Provide initial on-boarding training on network, systems, and telephone system.
Job Duties and Responsibilities:
Education: Two years or more college level coursework in computer science, computer information systems, networking, computer programming or system analysis. Certified in CompTiA A+ or CompTIA Network+ is desirable. Bachelor’s degree preferred.
Previous Experience: One or more years of related experience in enterprise user support, preferably in the nonprofit or financial services sector.
Special Knowledge & Skills:
Unusual Requirements: Ability to lift PC and server equipment and some overtime required.
Application Instructions: Please submit a cover letter, resume and salary requirements with “IT Support Specialist” in the subject line.
IFF values equity, diversity and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer.
IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive…