Coordinator Drug User Services - Streetwork

Coordinator Drug User Services - Streetwork 

Summary:

The Coordinator of Drug User services plans, organizes, and conducts CRCS, a one-on-one harm reduction goal setting intervention for drug using clients.  Additionally the Coordinator carries a small case management caseload of homeless and street involved adolescents involved in sex work and drug use and often impacted by mental illness. The coordinator will oversee peer delivered syringe exchange service by training peer workers and facilitating a peer support group.   The coordinator will provide street outreach to drug using clients at least two nights per week and will provide syringe exchange on the streets and in the drop-in center.  The Coordinator will provide overdose prevention and response trainings and will facilitate other informal harm reduction groups for drug users.  The Coordinator will perform administrative duties related to syringe exchange such as ordering and inventory.   The Coordinators will deliver services from a background of significant experience and act as a leader within our staff team on issues of drug user health and service access.     The Coordinator may also be needed to provide general program services such client monitoring in the milieu,  intake and assessment, counseling, referrals, syringe exchange, street outreach, escorts and the provision of concrete services (meal preparation  client,laundry, provision of supplies), and groups. 

Responsibilities:

·       For Program and Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.

·       For Program and Supervisors Supporting Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.

·       Plan CRCS activities and coordinate reporting of the service.

·       Recruit clients into the CRCS intervention, deliver CRCS and provide documentation

·       Provide overdose prevention and response training to clients.

·       Oversee peer delivered syringe exchange program.

·       Conduct weekly inventory of syringe exchange supplies.

·       Offer harm reduction expertise and perspective to program staff.

·       Provide intake and assessment for prospective clients

·       Engage adolescents and young adults into program structure (harm reduction philosophy, rules, mutual respect)

·       Provide crisis intervention and individual counseling using a comprehensive harm reduction approach

·       Provide comprehensive information and counseling to homeless adolescents with a focus on risk reduction.

·       Mediate and de-escalate client conflicts.

·       Facilitate and conduct educational presentations on drug user health and well-being issues and engage clients in producing harm reduction informational materials in creative ways.

·       Coordinate street outreach activities and schedules.

·       Provide street outreach to IDU youth and to homeless and street involved young people.

·       Provide syringe exchange and related injection drug user health education to clients.

·       Coordinate staff trainings related to drug user health and harm reduction.

·       Work with Coordinator of Harm Reduction to set up HCV screening program and perform HCV counseling and testing.

·       Network with coordinators of harm reduction services at other harm reduction programs.

·       Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.

·       Offer referrals and back-up case management duties when needed.

·       Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) when needed

Secondary Job Functions:

·       Petty Cash reconciliation

·       Identification of new resources appropriate for population

·       Provide well ness and recreational (engagement) activities

·       Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers

·       Meal Preparation

Interacts with:          

·       All Streetwork program sites and staff

·       All internal Safe Horizon programs and departments that can comprehensively support the client and case plan

·       All external agencies and organizations that can provide appropriate services to the client

Qualifications:

Experience:

            Required:

• Two years of high-quality work at a Streetwork Project site OR
• Four years substantial experience working with at-risk/homeless adolescents in a harm reduction program
• Desirable:
• Personal experience with drug use and street survival activities and current separation from involvement in these activities
• Training in CRCS programming
• Experience providing street outreach to drug users
• Experience in syringe exchange

Education:

Required:

• Bachelor’s Degree in a social services-related field, creative arts, liberal studies or any field related to work with youth, or equivalent experience.

Knowledge and Skills:

Required:

• Compassionate approach to others and openness to new ideas
• Dynamic energy, able to multi-task and negotiate multiple demands on attention
• Non-judgmental approach and ability to empathize with others
• Clear and concise verbal and written communication skill, excellent interpersonal and organization skills
• Genuine interest in working with disenfranchised youth and young adults
• Understanding of and ability to work from harm reduction perspective
• Demonstrate the ability to work independently
• Interest in and knowledge of  injection drug user health and mental health issues

Other:

• Understanding of computer and systems for managing case records

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

Hiring Range: 23.35 - 26.06 Hourly 

Full-time Hours: 35 Hours per week 

Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center