Collections Assistant

*THIS IS A HYBRID ROLE - EMPLOYEES ARE REQUIRED TO WORK 50% OF THE TIME IN THE NYC OFFICE*

Overview

The Collections Assistant will support the Audit and Collections team through the monitoring and collecting of payments due by participating employers in the AFM-EPF.

Job Description

• Research and analyze employer and musician contracts, payment, remittance, and other pension obligations
• Analyze spreadsheets of researched information
• Use analysis to determine proper changes and the next steps in collection action process
• Prepare accurate invoices
• Research and monitor employer schedule information and maintain status
• Monitor employer payment status and collect for overdue accounts through proper verbal and written communication
• Create and monitor spreadsheet reports for management
• Provide written and verbal customer service to musicians, employers, and union locals
• Research and make adjustments to pension information
• Research and interpret employer contracts and pension information through in-house systems

Job Qualifications

• High School Diploma or equivalent required
• Associates or Bachelor’s Degree in Accounting, Finance, Business Administration or other related discipline preferred
• 1-2 years’ experience working in collections, accounting, business administration or other related discipline
• Excellent Excel and MS Office Suite skills
• Organized, meticulous, accurate, detailed, and conscientious in follow-up
• Collections and/or bookkeeping experience preferred and/or dispute resolution experience required
• Strong written and verbal communication skills
• Superior teamwork and collaboration skills

*THIS IS A HYBRID ROLE - EMPLOYEES ARE REQUIRED TO WORK 50% OF THE TIME IN THE NYC OFFICE*