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Care Coordinator, One Care

Publicado por
Nuevo
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Publicado hace 23 días

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 60 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply

To learn more about working at BHCHP, watch our video Please Click Here.

Job Summary:

Are you efficient, organized, and detail oriented with the ability to complete tasks in a time sensitive manner? Do you have a strong interest in community health and care coordination? Then join the BHCHP One Care Team! 

Boston Health Care for the Homeless Program (BHCHP) is looking for a talented and compassionate Care Coordinator to provide care coordination services to individuals enrolled in our One Care program—a program for patients with Medicaid and Medicare coverage between the ages of 21-64 years of age.

The Care Coordinator will work on a team with One Care Nurse Care Managers, other Care Coordinators, and our medical teams to ensure that patients are being linked to needed services to improve their health and overall well-being and are meeting goals outlined on their care plan. This team member will also be responsible for spending approximately 25% of his or her time facilitating referrals and authorizations for the One Care team. A significant aspect of this work will be direct patient engagement that will be a combination of telephonic and face to face outreach.

Responsibilities:

  • Collaborate with members of One Care team, as well as primary care teams, to support panel of medically-intensive patients with complex health related social needs
  • Engage One Care patients in services through telephone and face to face outreach; Assist with the housing process and stability resources for patients experiencing homelessness or housing instability
  • Conduct outreach to shelters and patients’ homes to maintain a connection to care
  • Maintain daily communication with Managed Care Organization (MCO) via web portal and phone, as needed
  • Assist nurse care managers and medical teams with arranging patient appointments for services, accompanying patients to those appointments, if needed, and other related activities; perform referrals and service authorizations for OneCare patients        

Qualifications:

  • Bachelor's degree preferred
  • Bilingual English and Spanish, Haitian Creole or Portuguese speaking skills highly preferred; additional compensation for demonstrated verbal proficiency
  • Experience in case management or human services is preferred
  • Computer skills: Proficient with Microsoft Excel Spreadsheets, entering narrative and other data into a database, the use of the Internet to conduct information searches.
  • Strong problem solving and communication skills (written and oral); ability to triage patients’ needs and creatively address problems as they arise

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Educación
    Bachillerato
  • Nivel Profesional
    Principiante
Compensación
Ver abajo
The compensation starts at $20.63 per hour and increases based on years of experience.

Compensación

BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer…

Nivel de Idiomas

Bilingual English and Spanish, Haitian Creole or Portuguese speaking skills highly preferred; additional compensation for demonstrated verbal proficiency.

Bilingual English and Spanish, Haitian Creole or Portuguese speaking skills highly preferred; additional compensation for demonstrated verbal proficiency.

Ubicación

Presencial
780 Albany St, Boston, MA 02118, USA

Cómo aplicar

Does this amazing opportunity interest you? Then we'd love to hear from you. Please CLICK HERE to apply.

Does this amazing opportunity interest you? Then we'd love to hear from you. Please CLICK HERE to apply.

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