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Community Case Manager - East Bay (Temp)

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Publicado hace 15 días

About Swords to Plowshares 

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and training, supportive housing, and legal benefits assistance for low-income, homeless and at-risk veterans in the San Francisco Bay Area. Swords to Plowshares promotes and protects the rights of veterans through advocacy, public education, and partnerships with local, state and national entities. Learn more about the work of Swords to Plowshares, and ways in which you can help, by visiting our website at: https://www.swords-to-plowshares.org/. 

 

Job Title  

Community Case Manager (Temp) 

 

Location 

330 Franklin Street, Suite 100, Oakland, CA 94607 

 

Employment Type 

Temporary position 

Full-Time, Non-Exempt 

 

Duration 

Till 08/01/2021 

 

Schedule 

Monday - Friday 

8:30am – 4:30pm 

 

Summary  

The full-time Community Case Manager is part of a team at a drop-in mental health social service program that provides support and services to homeless and/or disabled at-risk veterans. These services include brief counseling, information and referrals, and community resource utilization. The Community Case Manager practices professional boundaries in a compassionate setting. The Community Case Manager will at times need to utilize non-violent de-escalation tools. 

 

Responsibilities  

  • Provides a safe and supportive environment for veterans seeking services 
  • Adheres to laws regarding confidentiality and reporting requirements 
  • Provides assistance finding referrals for shelter and housing 
  • Provides referrals for eviction prevention processes 
  • Provides linkage for substance abuse issues 
  • Must collaborate with Health & Social Services’ Case Managers regarding veterans’ needs 
  • Assists veterans with access to public benefits, disability benefits, etc. 
  • Inputs HM Information Systems/Efforts to Outcome data to maintain required demographic information  
  • Provides back-up assistance for Drop-In staff at front desk reception area (greeting clients, answering telephones, conducting intakes) and fills in as needed 
  • Performs other duties as assigned 
  • Must be able to carry out the essential duties of the position within what can be considered reasonable accommodation 

 

Requirements 

Education 

  • BA/BS in a Behavioral Science (Social Work, Psychology, Community Studies, etc.) and/or one-year experience working in a social service agency 

Experience 

  • Translatable military experience and skills may be alternatively substituted 

Qualifications 

  • Must be able to work independently in a busy and dynamic work environment 
  • Repetitive hand movement using a computer keyboard in the performance of daily office activities 
  • Must be able to sit for prolonged periods  
  • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion Initiative. 

Skills 

  • Understanding and basic knowledge of mental health symptoms, psychosocial stressors, and chemical dependency issues 
  • Advanced computer literacy including MS Word Suite 
  • Able to manage the various and changing needs of multiple veterans accessing services at any one time 
  • Able to learn and maintain current information on community resources including housing, residential and outpatient treatment for mental health and substance abuse, eviction prevention, and emergency shelter 
  • Able to develop and/or maintain relationships in the community to assist veterans 
  • Able to exercise firm yet compassionate boundaries 
  • Must be a team player comfortable working in a dynamic and diverse environment 
  • Able to communicate effectively with a variety of personalities and be comfortable working with an at-risk veterans, including embracing the agency’s Diversity, Equity, and Initiative 
  • Flexible approach to problem solving within a team environment 

 

About Swords to Plowshares 

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo

Ubicación

Presencial
San Francisco, CA, USA

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