Director of Clinical Services

As a member of FrontLine’s executive leadership team, the Director of Clinical Services in the Residential Health Services (RHS) department is a visionary leader energized by the opportunity to create and implement cutting edge, responsive, and accessible behavioral healthcare for individuals and families living in supportive housing sites in Cuyahoga County. In alignment with the strategic plan, the Director will propel the agency’s mission and vision to end homelessness, reduce harm, provide high quality care, and resolve crisis. This position will work closely with an interdisciplinary team to achieve organizational goals and objectives and will cultivate programs staffed by skilled professionals who are committed to the work of the agency and the people we serve. To accomplish this, the Director will foster an environment of learning, emotional intelligence, and cross-functional collaboration. The Director will maintain a laser focus on program outcomes and community impact and will use data as a critical tool to continuously evaluate services with the goal of exceeding outcomes for individuals, programs, the agency, and the broader systems of care in which FrontLine operates.

Master’s degree in Counseling or Social Work. At least 5 years of progressive leadership experience in a social service organization required, behavioral health experience strongly preferred. Current LISW or LPCC. LISW-S, LPCC-S preferred.

Pay: $80,000.00 - $84,000.00 per year

FrontLine Service is a driving force in creating an anti-racist community. Everyone we work and collaborate with supports this transformation in their policies, practices, and actions. We hold each other accountable to this vision. We utilize an anti-racist lens in all organizational decisions, as we work to achieve representation of our community at all levels of our agency. Staff and those we serve experience success regardless of their race and can be their authentic selves. Their voices inform program and agency decisions. As members of the broader community, we are each responsible to uphold this vision.

We have been named a 2024 NorthCoast 99 award winner for the 10th time by ERC as one of 99 great Northeast Ohio workplaces for top talent! This milestone also granted us the Legacy Award, highlighting the importance of ensuring employees feel valued and appreciated.