Oportunidad de empleo

Program Manager

Publicado por
New York, NY
Publicado hace 16 días

At InterExchange, we are on a mission to promote meaningful intercultural connections through experiential international exchange programs. Our Career Training USA program promotes professional development and cross-cultural collaboration by helping a diverse group of participants intern or train with U.S. businesses. If you are enthusiastic about supporting work-based learning and are a detail-oriented individual with strong problem-solving and decision-making skills, come join our team! 

As our new Program Manager, you will collaborate closely with the Program Director to develop and execute recruitment and program strategy and ensure our overseas partners have the support and guidance they need to help us facilitate successful internship and training programs. You will oversee the visa sponsorship application process and supervise a small but agile team of Program Coordinators. You will also collaborate with colleagues on the team and across the organization to ensure our participants are happy and safe and that our program doesn’t just adhere to regulations but also provides life-changing cultural exchange experiences.

What you'll do:

  • Collaborate with Program Director on program and recruitment strategy and identify opportunities to streamline and grow the program and enhance our services
  • Supervise 2-3 program coordinators and ensure smooth, efficient, and accurate processing of program applications while offering the highest level of customer service and support 
  • Recruit new overseas partners, hosts, and participants through relationship building, social media marketing, and strategic and targeted outreach
  • Assist the Program Director with compliance oversight, both internally and through databases managed by the U.S. government
  • Advise and assist applicants, hosts, and overseas partners throughout the visa sponsorship application process while highlighting best practices to ensure success and satisfaction
  • Review applications and screen and interview participants and hosts to assess their eligibility for the Career Training USA program, per Department of State regulations
  • Create and publish Career Training USA content and marketing materials and identify sources for user-generated content
  • Represent Career Training USA at industry conferences, overseas universities, and online as a presenter, exhibitor, and subject matter expert

Who you are:

  • An enthusiastic self-starter who enjoys working with people of diverse nationalities and cultures
  • A highly-organized and detail-oriented individual who has proven strategies for time-management, prioritization, and delegation
  • A problem-solver and decision-maker who can approach issues with compassion and cultural sensitivity while often navigating ambiguity
  • A flexible and diplomatic team player who is ready to learn all aspects of administering this unique exchange program 
  • An engaging, eager, and persuasive communicator who feels comfortable with public speaking and can articulate the value of our programs to a wide variety of stakeholders 

Your Qualifications Include:

  • Demonstrated history of success in sales, recruitment, business development, or relationship-building
  • A strong motivation to proactively reach out to host organizations, prospective partners, and  participants
  • Demonstrated success in promoting a program, product, or service via marketing and communications channels
  • Up-to-date computer skills and technological ability with a willingness to learn our proprietary software and internal communications tools, as well as external U.S. government-operated software
  • U.S. citizenship or Legal Permanent Residence and the ability to pass pre-employment and annual criminal background checks, per program requirements

Where you'll be: New York City-based. We offer a hybrid arrangement of 2 to 3 office days and 2 to 3 remote days, if desired. This position also includes travel days. 

Schedule & Hours:  35-hour work week. Business Hours M-F 9:30 am - 5:30 pm EST; one hour for lunch. Flexible start and end time option. Additional hours as needed.

Start Date: Target start date 08/15/2022

Compensation: $65,000 salaried, exempt

Travel: Domestic & International 5%-10%

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job.


InterExchange is proud to be an equal opportunity employer that is committed to a policy of equal treatment and opportunity in every aspect of our hiring and promotion process. All qualified applicants will receive consideration for employment and will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expressions, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.  Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. 

Our Core Values:

InterExchange Mission: The mission of InterExchange is to promote cultural awareness, knowledge, and global competence among people from around the world through international exchange programs, offering work and training opportunities in the United States and abroad.

Opportunities for All: InterExchange is fully committed to fostering an equitable and inclusive work environment free of barriers and discriminatory practices. We consider diversity as central to our mission as an organization, and we strongly encourage and seek applications from people of color, bilingual and bicultural individuals, veterans, people who have experienced poverty, and members of the LGBTQIA+ community. 

Representation: We are committed to maintaining an organization whose staff, Leadership Team, and Board are diverse in background, experience, race, color, national origin, gender, age, religious reference, marital status, sexual orientation, gender identity, gender expression, sensory, mental or physical abilities, veteran status, and other qualities that strengthen our programs while reinforcing our commitment to fairness and increasing representation in the field of cultural exchange. InterExchange is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our participants, hosts and International Cooperators, while challenging the InterExchange Community to think inclusively for the betterment of our programs. We strive to maintain a workplace that is vibrant, welcoming, innovative, and collaborative. We are committed to fostering the thoughtful exchange of ideas and to ensuring that all voices are heard and respected. We’re excited to welcome new team members who actively embrace our mission and core values. 

Mutual Understanding & Respect: InterExchange actively promotes an environment of respectful communication and collaborations both internally and externally. We are committed to creating a respectful work environment where acceptance, teamwork and productivity are essential.

Organization Profile

InterExchange is a private, nonprofit organization with over 50 years of experience in international cultural exchange. We are dedicated to promoting international understanding through development and implementation of affordable intercultural and life experiential work/training opportunities. By participating in our programs both in the U.S. and abroad, tens of thousands of young people and their hosts have gained insight into other cultures. InterExchange is designated by the U.S. Department of State to sponsor several J-1 Visa exchange programs including Au Pair USA, Work & Travel USA, Camp USA and Career Training USA. Program participants are placed in the U.S. and abroad by InterExchange in collaboration with international cooperating agencies and government agencies. Additionally, we offer Work Abroad opportunities for Americans seeking similar experiences overseas.

At InterExchange, we are on a mission to promote meaningful intercultural connections through experiential international exchange programs. Our Career Training USA program promotes professional development and cross-cultural…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Fecha de inicio
    15 de agosto de 2022
USD $64.000 - USD $65.000
/ año
salaried, exempt


  • 35-hour workweek
  • Generous paid time off and health time off package
  • Flex-time options
  • Affordable, quality medical and dental insurance
  • 401k retirement savings plan with employer contribution
  • Employer-sponsored life insurance
  • Pre-tax commuter benefits
  • Optional pre-tax flexible spending and dependent care accounts
  • Optional supplemental insurance plans
  • Educational assistance and professional development reimbursement programs
  • Opportunities to participate in committees and clubs

  • 35-hour workweek
  • Generous paid time off and health time off package
  • Flex-time options
  • Affordable, quality medical and dental insurance
  • 401k retirement savings plan with…


New York, NY, USA

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