Asian Family Services Supervisor

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/)

PROGRAM SUMMARY

Asian Family Services (AFS) provides child welfare preventive services to help keep children and their families together and avoid the placement of children in foster care. AFS addresses the multi-level needs of Asian-American families, especially recent Chinese immigrants by providing support, advocacy, and referral to services and case management to Asian American families throughout the five boroughs. Our professional staff consists of bi- and tri-lingual and bi-cultural caseworkers.

JOB SUMMARY

Reporting to the Deputy Director of AFS, the full-time Asian Family Services Supervisor will be responsible for training, delegating, and providing day-to-day supervision to the program’s Child Welfare Caseworkers to ensure protocols and mandates are executed, and conducting intake and initial assessment, as well as providing community education and outreach to support the mission of the program.

ESSENTIAL RESPONSIBILITIES

• Supervise minimum of 4 Child Welfare Caseworkers and MSW interns on an as needed basis.
• Ensure that ACS protocols and mandates are smoothly executed.
• Prepare reports as required by the funding source.
• Delegate responsibilities for specific work to Child Welfare Caseworkers.
• Conduct supervision and training for Child Welfare Caseworkers either individually or in a group.
• Coordinate Caseworkers’ attendances to trainings and workshops.
• Conduct intake and initial assessment of referral and walk-in clients.
• Conduct community education and outreach on an as needed basis.
• Attend meetings as assigned by the Deputy Director of AFS or Division Director.
• Cover for the program in the absence of the Deputy Director of AFS.
• Work with other program staff on special projects as assigned by the Deputy Director of AFS or the Division Director.
• Any other duties as assigned by the Deputy Director of AFS or Division Director.

QUALIFICATIONS

Education and Experience:

• Master’s in social work (preferred), counseling, psychology or related field.
• Child welfare experience, familiarity with the NYC entitlement system a plus.
• Minimum three years of supervisory experience and skills preferred.
• Minimum two years of documented child welfare experience preferred.

Skills and Competencies:

• Excellent written, communication, interpersonal and organizational skills.
• Bilingual in Chinese (Cantonese and/or Mandarin) and English a must
• Ability to cooperatively work with a diverse staff.
• Good computer literacy skills. Experience with Chinese typeset a plus.
• Ability to work under pressure and set up good rapport with immigrant families and children.
• Demonstrated ability to prioritize and handle numerous complex tasks.

COMPENSATION & BENEFITS OVERVIEW

• $32.42 - $34.07 per hour; 35 hours per week
• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

COVID-19 SAFETY PROTOCOLS

CPC has been committed to two goals: 1) keeping staff and community members healthy and safe and 2) continuing to safely provide services to community members. CPC no longer mandates COVID vaccination, but vaccines and boosters are highly encouraged for all our staff and community members.

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Judy Ah-Yune and Sherry Ng, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.