Midwest Regional Program Manager, Twin Cities

About the Role

The Regional Program Manager will lead day-to-day program execution while also serving as Food Connect’s key representative in the Twin Cities, building trusted relationships with partners and the community. This role balances hands-on program management with external representation, ensuring Food Connect’s impact is both operationally excellent and deeply rooted in community needs.

Schedule

Monday through Friday 9:00am- 5:00pm

Responsibilities

Program Operations & Logistics

• Oversee daily food rescue, delivery, and distribution operations across Twin Cities programs.
• Manage driver workforce scheduling, dispatch, and performance to ensure reliability and efficiency.
• Track and analyze program data (deliveries, pounds of food, partner reach) to ensure KPIs are met.
• Troubleshoot operational challenges in real time, maintaining high standards of quality and dignity in service delivery.
• Collaborate with the national operations team to align processes, technology, and reporting.
• 10-15% may support cross-market and national efforts.

Partnership & Community Engagement

• Serve as Food Connect’s local representative to community partners, funders, and coalitions.
• Build and sustain strong relationships with food donors, recipient organizations, and community leaders.
• Represent Food Connect at community meetings, events, and speaking engagements.
• Partner with local advisory councils and stakeholders to integrate community voice into program design and evaluation.

Reporting & Compliance

• Prepare regular impact reports highlighting program metrics, challenges, and successes.
• Ensure compliance with funder requirements, food safety standards, and internal protocols.
• Contribute insights and lessons learned to inform Food Connect’s national strategy.

Qualifications

• Minimum of 3 years of experience in program management and proven program launch and execution required.
• Proven ability to manage day-to-day operations and ensure programs run smoothly and effectively.
• Strong relationship-building skills, with experience representing an organization to external partners and stakeholders.
• Excellent communication, problem-solving, and organizational abilities.
• Comfortable using Google Workspace, Excel/Sheets, and project management tools (e.g., Asana).
• Resident of the Twin Cities metro area with knowledge of local communities; familiarity with the food system is a strong plus but not required.
• Deep commitment to equity, community-driven solutions and service..
• Ability to travel within the Twin Cities region for key stakeholder meetings.

What We Offer

• Competitive salary and benefits package. $75,000-$82,000
• Flexible, remote-friendly work environment with occasional travel to regional sites.
• Opportunity to make a measurable difference in reducing hunger and food waste nationwide.
• A collaborative, mission-driven team that values innovation, compassion, and impact.

Additional Benefits:

• Paid Time Off: 10 vacation days + 5 sick days + 1 birthday leave + 1 work anniversary leave
• 12 Paid Holidays per year
• Healthcare benefits
• 401k benefits plan
• 4 week paid sabbatical policy after 5 years of employment at Food Connect