Employment Specialist (Education & Workforce)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Purpose of Position: The Isaacs Center is looking for a highly motivated individual to support career services programming. In collaboration with the Engagement and Success team, this role supports participant professional development and employment efforts, and builds a strategy for engaging NYCHA residents within the Isaacs/Holmes development and surrounding communities.

Schedule: Monday through Friday, 35 hours per week

Salary Range: $40,000-$45,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

Workshop & Event Facilitation & Lesson Planning

• Develops and facilitates professional development workshops which prepare our participants for employment opportunities including internships and apprenticeships in the healthcare industry that match the participants’ skills, work experience, training, and interests.
• Support the coordination of and off-site activities, visits, and workshops for participants including scheduling, securing space, transportation, food, etc in coordination with Career Services Coordinator
• Work alongside Engagement & Success team to plan and execute college and career fairs, panels, etc
• Host monthly resume development workshops for current and prospective clients

Client Engagement and Support

• Develop engagement strategies to connect with young people between 16 – 24+ who reside in the Isaacs Houses / Holmes Towers NYCHA (New York City Housing Authority) development
• Track data and participant progress via Salesforce
• In collaboration with the Career Services team and Alumni Coordinator, evaluates and matches participants with employment placements. Monitors and supports the on- going engagement of participants at their placements.
• Supports all departmental recruitment, engagement, and retention efforts.
• Identifies career advancement opportunities and pathways within the primary growing labor market sectors (Child Care/Youth Development, Health Care,etc) – and supports the placement and on-going growth of participants within those pathways.
• Conducts site visits to check in with interns and their supervisors
• Reviews, audits, and submits program payroll for Healthcare and SYEP
• Remains current on local hiring and labor trends, including job fair participation, staff development opportunities, and training.
• Understands funder goals and uses data to document consistently and accurately, in real time, all participants, employer contacts, activities, and outcomes into Isaacs Centers data base (Salesforce)
• Collaborates with Advance and Earn program leadership to support credential attainment, and continuing education for GED, SYEP and Healthcare training participants
• Assist with collecting and inputting all necessary data and provide all required information for weekly/monthly/quarterly/annual reports.
• Attend staff meetings, team meetings, and content meetings, as required
• Other duties as requested

Qualifications/Educational Requirements

Education

• Associates degree, Bachelors preferred

Experience

• Must have 1-2 years professional experience in an office setting, high degree of attention to detail, superior organizational skills, and strong interpersonal skills.
• Demonstrated ability to work collaboratively with staff and clients

Preferred Qualifications

• Experience in community organizing and working with young adults (16-24) and older

Knowledge, Skills and Abilities

In stating required knowledge, include the level or depth of knowledge required for entry into the position. The following definitions should be helpful: You might want to use the standard KSA knowledge, skill and abilities definitions used by the DOL which would make it easier to do job matching.

• A Working knowledge: Basic understanding of youth development & older adults, the
• General knowledge: sufficient knowledge of social media management
• Thorough knowledge: A thorough understanding of NYCHA Tenant Associations, East Harlem and beyond.

Physical Requirements/Working Conditions

• Ability to work outdoors, weather permitting
• Essential physical requirements, such as climbing, standing, stooping, or typing.
• May require light physical effort/lifting, up to 20 pounds of promotional materials/equipment
• May be required to work weekends/nights at special events
• Some travel required within the five boroughs for meetings and site visits

Employee Benefits :

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.