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Oportunidad de empleo

IT Manager

Publicado por
STEM Preparatory Schools
|
Los Angeles, CA
Nuevo
|
Publicado hace 20 días

About STEM Prep

Founded in 2015 through the merger of highly successful schools, STEM Preparatory Schools operates public charter schools in the West Adams and Jefferson Park neighborhoods of South Los Angeles.  We are committed to disrupting the status quo of inequitable access to high quality STEM pathways for women and minorities by cultivating a family of students and staff who solve problems through collaboration, innovation, passion, and perseverance.  

We are guided by our three Core Values:

  • We are Family.  We build our legacy by caring for, learning from, and supporting each other.
  • We are STEM Thinkers. We solve problems through collaboration, innovation, passion, and perseverance.
  • We are Agents of Change.  We disrupt the status quo by being daring, reflective, resourceful, and resilient.

Job Overview

The IT Manager serves as a key member of STEM Prep's home office team, ensuring that schools and staff members receive high quality tech support. They report to the Director of Operations.

Leadership

  • Embody and model the STEM Prep core values of We Are Family, We are STEM Thinkers, and We are Agents of Change
  • Lead STEM Prep IT system Management, ensuring that hardware, software, tech security, and tech policies and procedures are effective and supportive of the schools’ instructional programs
  • Work with school leadership to develop and implement school-wide tech policies that meet the instructional requirements
  • Lead support services and help desk, assess trends, expedite tickets, and regularly report on key performance indicators
  • Lead IT Team in leveraging resources to develop streamlined, sustained, and prompt solutions
  • Establish IT support schedule, ensuring coverage and delegating responsibilities as necessary
  • Develop recommendations to continually improve IT systems/procedures in alignment with annual cycles of school IT needs
  • Mentor and develop tech team

Management of School Technology

  • Maintain inventory of all school equipment which includes maintaining a catalog of tech cart inventory (Number, location, OS type), projectors, 3D Printers, etc. 
  • Manage IT coordinators to maintain all school technology equipment in good operating condition which includes Cameras, printers, phones, servers, computer carts, and bell systems
  • Manage IT coordinators to support Professional Development Days and school events by ensuring technology (audio/visual) is set up properly and in working order
  • Manage IT coordinators to support tech support throughout the duration of events as requested

Staff/Student IT Support and Training

  • Provide second level tech support to school end users (after IT coordinators) and escalate issues to outside support (TechVerb, Powerschool Support, Google, etc.) as required to reach resolution
  • Develop protocols and recommendations for proper device care and maintenance and support IT coordinators in educating staff
  • Support IT coordinators in providing software training to staff members so that staff are able to fully utilize technological resources

Software Management

  • Ensure students and staff members have access to the software programs and tools they need

Testing Support

  • Ensure all technology is working properly before testing begins and any issues that arise are resolved as quickly as possible

Additional Support

  • Travel between sites for meetings and to provide site coverage in an absence is required

Work Environment

While performing the duties of this job, the employee is expected to work indoors and outdoors in a typical school environment. This is a full-time position. Typical hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. Occasional work in evenings or weekends may be required for special events.


Physical Demands

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand and walk. The employee will sometimes push/pull/lift items such as carts of computers. Specific vision abilities required by this job include close vision.

Work Authorization/Clearance

  1. Eligibility to work in the United States of America
  2. California Department of Justice and FBI Live Scan Fingerprint Clearances
  3. Tuberculosis Clearance

Required Education and Experience

  1. A minimum of a High School Diploma 
  2. Demonstrable customer service skills 
  3. Experience with Microsoft Office (ex. Word, Excel, PowerPoint), Google Apps (Sheets, Docs, Slides) 
  4. Experience using, configuring, and maintaining laptops (MacOS, Windows, ChromeOS, Android, IOS)

Preferred Qualifications

  1. Experience using, configuring, and maintaining Apple laptops 
  2. Experience with Google Apps, including Chrome management 
  3. K-12 Education Industry experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Application Procedure

Using the idealist portal, please submit:

  1. Thoughtful cover letter sharing your reason for applying to this position with STEM Prep Schools and your relevant experience
  2. Resume


COVID-19 Work Policy:

Responsibilities may be completed remotely in accordance with the School's Remote Work Policy as defined in the Employee Handbook.

STEM Prep believes that hiring qualified and diverse faculty and staff contributes to the overall strategic success of the school to provide a socio-economically, culturally and racially diverse community of students with an exceptional public education.  Each employee is hired to make significant contributions to the STEM Prep's mission and vision.

The faculty, staff and administration recognize the importance of an effective hiring process that reflects mutual professional responsibility and interest in achieving the common goal of hiring outstanding faculty who best meet the needs of students.

We are committed to an open and inclusive hiring process that support the goals of diversity and equal opportunity providing equal consideration and opportunities for all qualified candidates. Hiring faculty, classified staff, and administrators is accomplished through a search and selection process that meets these goals.

STEM Prep is an equal opportunity employer.  In accordance with applicable law, STEM Prep prohibits discrimination against any employee or applicant for employment on the basis of an individual’s protected status, including race/ethnicity, color, religion, creed, gender, national origin, ancestry, age, sexual orientation, marital status, parental status, pregnancy or perceived pregnancy, childbirth or related conditions, sex, gender, gender identity/expression, military service, veteran status, genetic information, or any other characteristic or condition protected by applicable law.  Also in accordance with applicable law, STEM Prep prohibits discrimination against any qualified disabled employee or applicant, against a disabled veteran, or against a veteran of the Vietnam era.  STEM Prep will ensure that applicants and employees are treated in all aspects of employment without unlawful discrimination because of these or any other protected basis.  Such aspects of employment include, but are not limited to, recruitment, hiring, promotion, demotion, transfer, layoff, termination, compensation, and training.  Additionally, in accordance with applicable law, STEM Prep prohibits all forms of unlawful harassment of a sexual or other discriminatory nature.  Any conduct contrary to this policy is prohibited.  This policy applies to all applicants and employees of STEM Prep.

About STEM Prep

Founded in 2015 through the merger of highly successful schools, STEM Preparatory Schools operates public charter schools in the West Adams and Jefferson Park neighborhoods of South Los Angeles.  We are committed to…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Tipo de contrato
    Contrato indefinido
  • Fecha de inicio
    10 de enero de 2022
  • Fecha límite de postulación
    10 de diciembre de 2021
  • Educación
    Bachillerato
  • Nivel Profesional
    Directivo
Salario
Al menos USD $70.000
/ año

Compensación

We offer comprehensive benefits package including medical and dental insurance, 403B retirement package with employer matching, paid holidays and accrued vacation.

We offer comprehensive benefits package including medical and dental insurance, 403B retirement package with employer matching, paid holidays and accrued vacation.

Ubicación

Presencial
3200 W Adams Blvd, Los Angeles, CA 90018, USA

Aplicar a: Oportunidad de empleo

Instrucciones:

Please share your resume and thoughtful cover letter sharing your reason for applying to this position with STEM Prep Schools and your relevant experience.

Todos los campos son obligatorios
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